Community Ambassador (Part-time)

ccmcnet; Sargodha Division; On-site; PKR 279,000 - 446,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP)

Calm Health

401(k) with Company Match

Flexible schedule

Competitive pay

Part-time status

Caring team

Job summary

CCMC invites applications for the part-time Community Ambassador role to welcome guests, residents and prospective buyers, provide tours, and share information about the master-planned community.

You'll work with a collaborative team, support events with the marketing team, handle front desk duties, and help maintain a welcoming, well-organized facility while upholding integrity, respect, service and community-focused values.

Qualifications

• Minimum 2 years of customer service experience, or 6 months with excellent customer service and telephone etiquette.
• High School Diploma or equivalent.
• Strong interpersonal, verbal and written communication skills.
• Proficiency in Microsoft Office; ability to design and implement programs and reports.
• Positive, outgoing personality; ability to work independently and in a team; strong conflict resolution.

Responsibilities

• Community Overview & Engagement: Serve as the first contact for guests, residents, and potential buyers, provide tours and share community information.
• Event Support: Assist the marketing team in planning and executing events for buyers, realtors, and residents.
• Administrative Duties: Manage front desk, emails, event registrations, and weekly sales/traffic reports; support marketing efforts.
• Daily Operations: Open/close facility per checklists; engage with residents and staff; coordinate with the Community Manager.

Skills

Interpersonal skills

Verbal & written communication

Microsoft Office

Program & report design

Education

High School Diploma or equivalent

Job description

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

The community is a mosaic of diverse districts, each with its own distinctive character; together to form the vibrant tapestry of our community. Every district tells a unique story from bustling energy to timeless charm. This master-planned community welcomes every person with the same warmth that radiates from the sun coming up each morning. It illustrates a vivid image of golden clay in traces across the land. Here, we embrace the idea that personal character and individual responsibility are the ultimate keys to integrity.

Are you passionate about community engagement and thrive in a service-oriented environment? Join us as a Community Ambassador, where you'll be at the heart of creating memorable experiences for residents, guests, and prospective buyers. This position offers the opportunity to work within a collaborative team and a resident-centric culture with the Communityand CCMC, two companies known for their integrity, respect, service, and community-focused values.

Responsibilities:

• Community Overview & Engagement: Serve as the first point of contact for guests, residents, and potential buyers, providing tours, answering questions, and disseminating community information and its offerings.
• Event Support: Assist the client’s marketing team in planning and executing marketing events with potential buyers, realtors, and residents, both inside and outside the community. Help organize and facilitate community events with the client, Lifestyle Director, and Farm Director.
• Administrative Duties: Manage front desk operations, including answering phone calls, responding to emails, event registration, and supporting marketing efforts with weekly sales and traffic reports. Maintain operational tasks ensuring a well-maintained environment and inventory management for on-site facilities.
• Daily Operations: Follow checklists to open and close the facility properly, ensuring it meets health and safety standards. Engage regularly with residents, prospective buyers, and staff, and perform facility tours as needed and directed by the Community Manager. Work closely with the team to facilitate communication goals.

Requirements:

• Experience: Minimum 2 years of customer service experience, with strong project management and multitasking skills in fast-paced environments. Alternatively, a minimum of six months’ experience with excellent customer service skills and telephone etiquette will also be considered.
• Education: High School Diploma or equivalent.
• Skills: Strong interpersonal skills, excellent verbal and written communication, and proficiency in using Microsoft Office. Must be able to develop, design, and implement programs and reports.
• Personal Qualities: A positive, outgoing personality, the ability to work well independently and as part of a team, and strong conflict resolution skills.
• Physical Requirements: Ability to sit or stand for extended periods and attend community events. Must have a valid driver’s license and reliable transportation.

Additional Information:

• Work Schedule: The primary workdays will be on weekends, with additional hours approved for events and deadlines. Flexibility to work nights, holidays, and weekends as needed.

Join us and be part of a service-oriented team dedicated to enhancing the community experience for all!

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Support Programs - Employee Assistance Program (EAP) and Calm Health.
• As a part-time employee, you may be eligible to accrue paid sick leave in accordance with applicable state and local laws.
• 401(k) with Company Match - Automatic enrollment with a 30% match on the first 10% of contributions.
• Competitive pay, depending on experience
• Part-time, flexible schedule
• Most importantly, a caring team who is dedicated to your success!