City Lead, Last-Mile Delivery & Operations

Taraki; Sialkot; On-site; PKR 180,000 - 320,000; Full time

Job summary

PostEx in Sialkot is seeking a City Lead-Last Mile to oversee last-mile delivery operations across the city and to ensure timely deliveries and efficient branch management. You will drive team productivity and operational excellence while maintaining SOPs.

The role requires managing branch managers and delivery teams, monitoring KPIs, route planning, COD processes, and coordinating with central operations to achieve delivery targets.

Qualifications

• Bachelor's degree in Business Administration, Supply Chain, or a relevant field.
• 3–5 years of experience in logistics, courier, or last-mile operations.
• Experience managing multiple branches and large operational teams.
• Strong understanding of shipment handling, rider management, and COD operations.
• Proficiency in MS Excel and operational management systems.

Responsibilities

• Oversee last-mile delivery operations across multiple branches.
• Manage branch managers, riders, and delivery teams.
• Ensure timely shipment deliveries and monitor pending shipments and return rates.
• Monitor rider productivity, route planning, and resource allocation.
• Oversee COD collections, cash reconciliation, and shipment debriefing.
• Track operational KPIs and ensure achievement of delivery targets.
• Resolve operational issues and improve delivery efficiency.
• Coordinate with central operations and cross-functional teams.
• Ensure compliance with company SOPs and operational policies.

Skills

People management

Analytical thinking

Operational planning

Communication

Education

Bachelor's degree in Business Administration or Supply Chain

Tools

MS Excel

Operational management systems

Job description

PostEx in Sialkot is seeking a City Lead-Last Mile to oversee last-mile delivery operations across the city and to ensure timely deliveries and efficient branch management. You will drive team productivity and operational excellence while maintaining SOPs.

The role requires managing branch managers and delivery teams, monitoring KPIs, route planning, COD processes, and coordinating with central operations to achieve delivery targets.