Chief Fraud Risk & Digital Security Lead

Raqami Islamic Digital Bank; Karachi Division; Vor Ort; PKR 18.000.000 - 32.000.000; Vollzeit

Zusammenfassung

Raqami Islamic Digital Bank in Karachi seeks an experienced Head of Fraud Risk Management to lead fraud prevention and detection across all digital channels. You will define the fraud risk strategy, oversee real-time monitoring and response, and embed robust controls into customer journeys to minimize losses.

You will ensure SBP compliance for digital fraud, build and lead the Fraud Risk Management Department, and report to senior management and the Board on KPIs, KRIs, and strategic trends.

Qualifikationen

• Minimum 15 years in banking/fintech with at least 5 years heading a fraud risk management function.

Aufgaben

• Set fraud risk strategy and risk appetite; own the Digital Fraud Prevention Policy and fraud risk framework for Board approval.
• Head the Fraud Risk Management Department for real-time monitoring, investigations, and analytics.
• Own the Enterprise Fraud Management (EFM) solution across digital channels, with real-time monitoring and risk-based authentication.
• Approve fraud detection rules, risk scores, limits, and blocking policies across accounts, channels and devices.
• Deploy behavioural profiling, device fingerprinting and device binding controls, and report fraudulent devices to PTA.
• Design fraud controls into customer journeys with Digital Products and IT, including limits and NADRA checks.
• Detect and prevent onboarding fraud, account takeover, social engineering, SIM-swap and mule accounts.
• Ensure SBP timelines for FTDH disputes, fund blocking, investigations, and run 24/7 fraud operations.
• Lead major/high-value fraud investigations; coordinate with FIA, NCCIA and LEAs.
• Manage card fraud risk (Visa, Mastercard, PayPak) and chargebacks; oversee fraud program
• Ensure digital fraud reporting and returns to SBP on time.
• Report KPIs and KRIs to senior management; present quarterly summaries to the Board.
• Provide fraud trend content for customer awareness campaigns and staff training.
• Decide customer compensation for fraud losses per SBP rules and delegated authority.
• Manage EFM and device-intelligence vendors; coordinate with Information Security.

Kenntnisse

Fraud Strategy & Framework Design

Real-Time Fraud Monitoring & Rule T9n

Digital & Card Fraud Investigations

Card Schemes & Chargebacks

Fraud Data Analytics & Machine9ne (ML

Device & Behavioural Analytics

FTDH & Dispute Management

Digital Payments & RAAST

SBP Digital Fraud Regulations &9port

Customer Journey Control Design

Board & Regulator Engagement

Leadership & People Development

Decisiveness Under Pressure

Integrity & Independence

Ausbildung

Master's degree in Business Administration, Finance, IT, Computer Science or Data Science

Certified Fraud Examiner (CFE) preferred; CAMS, CISA or CRISC will be an added advantage

Exposure to Islamic banking will be an added advantage

Tools

BPC SmartVista

FICO Falcon

Clari5

NICE Actimize

Feedzai

Jobbeschreibung

Raqami Islamic Digital Bank in Karachi seeks an experienced Head of Fraud Risk Management to lead fraud prevention and detection across all digital channels. You will define the fraud risk strategy, oversee real-time monitoring and response, and embed robust controls into customer journeys to minimize losses.

You will ensure SBP compliance for digital fraud, build and lead the Fraud Risk Management Department, and report to senior management and the Board on KPIs, KRIs, and strategic trends.