Certified Customer Support Pro - Free Training & Growth

ibex. Pakistan; Karachi Division; On-site; PKR 279,000 - 390,600; Full time

Benefits offered by this job

Free-of-cost training program

Transport service

Growth opportunities in customer support campaigns

Job summary

A customer service academy in Karachi is seeking dedicated individuals to join as Certified Customer Service Professionals. This role provides an opportunity to gain certification and excel in customer service through a specialized training program. Candidates will develop essential communication skills, gain confidence for customer-facing roles, and explore career growth in customer support. The program is free and aims primarily at fresh graduates and students with little experience, fostering personal and professional development.

Qualifications

• Must have matric or O Levels pass; a bachelor’s degree or diploma is a plus.
• Basic English grammar and verbal skills (A1/A2 level minimum).
• Basic understanding of computer usage and typing skills.

Responsibilities

• Master verbal and non-verbal communication skills.
• Develop proficient typing speed and computer skills for customer service roles.
• Prepare for recruitment through mock interviews and assessments.
• Boost candidate’s personality for customer support roles.
• Collaborate with industry professionals.

Skills

Written English communication

Verbal English communication

Interpersonal skills

Typing skills

Teamwork

Education

Matric or O Levels

Bachelor's degree or diploma

Job description

A customer service academy in Karachi is seeking dedicated individuals to join as Certified Customer Service Professionals. This role provides an opportunity to gain certification and excel in customer service through a specialized training program. Candidates will develop essential communication skills, gain confidence for customer-facing roles, and explore career growth in customer support. The program is free and aims primarily at fresh graduates and students with little experience, fostering personal and professional development.