Inbound Telecom Sales Agents

Connected Lines; Lahore; On-site; PKR 391,000 - 725,000; Full time

Job summary

Connected Lines in Lahore is hiring call agents for an inbound telecom campaign. You will handle customer calls, explain plans, and help customers choose services. Night shift hours from 7:00 p.m. to 4:00 a.m. Pakistan time, on-site employment.

We value confident communicators with strong spoken English and a customer-focused approach. Fresh candidates with excellent communication are welcome, and prior telecom or inbound sales experience is preferred but not required.

Qualifications

• Strong spoken English and clear communication skills.
• Ability to handle calls professionally and meet campaign expectations.
• Fresh candidates with strong communication skills may apply; telecom/inbound sales experience is preferred.

Responsibilities

• Answer inbound customer calls and understand telecom needs.
• Explain available plans, features and service options clearly.
• Respond to questions and handle objections professionally.
• Assist customers with sign-ups or service requests.
• Record accurate customer details and call outcomes.
• Follow campaign scripts, quality standards and compliance requirements.

Skills

Strong spoken English

Customer service

Call handling

Job description

Connected Lines is hiring agents for an inbound telecom campaign. We're looking for confident communicators who can handle customer calls professionally and help customers choose suitable telecom services.

Responsibilities

• Answer inbound customer calls and understand their telecom needs.
• Explain available plans, features and service options clearly.
• Respond to questions and handle objections professionally.
• Assist customers with sign-ups or service requests.
• Record accurate customer details and call outcomes.
• Follow campaign scripts, quality standards and compliance requirements.

Requirements

• Strong spoken English and clear communication skills.
• A confident, customer-focused approach.
• Ability to handle calls professionally and meet campaign expectations.
• Previous telecom or inbound sales experience is preferred. Fresh candidates with strong communication skills may also apply.

Job type: Full-time, on-site

Location: Lahore

Salary details: Shared during the interview

Office hours: 7:00 p.m. to 4:00 a.m. (Pakistan time) - Night Shift.