Business Analyst Supply Chain

Systems Limited; Lahore; On-site; PKR 1,200,000 - 2,400,000; Full time

Job summary

Systems Limited is seeking an experienced Business Analyst with strong Logistics domain expertise to join our team. The ideal candidate bridges business stakeholders and technology teams by analyzing business needs, documenting requirements, and translating logistics processes into well-structured user stories and acceptance criteria.

You will work across TMS, WMS, Inventory, and Supply Chain operations, participate in agile ceremonies, and ensure clear backlog items, BRDs, and functional specs.

Qualifications

• 5+ years of Business Analysis experience.
• 2+ years in Logistics, Transportation, or Supply Chain domains.
• Experience in Agile/Scrum environments.
• Proven ability to write detailed user stories and acceptance criteria.
• Experience with Jira or Azure DevOps.
• Experience with process modeling tools such as Visio, Lucidchart, or Miro.
• Strong understanding of APIs and data flows.

Responsibilities

• Conduct workshops and discovery sessions with stakeholders.
• Analyze logistics and supply chain processes to identify gaps and improvements.
• Gather, analyze, document, and validate requirements.
• Create BRDs, FSDs, process flows, and use cases.
• Define objectives, KPIs, and success criteria.
• Convert requirements into testable user stories with acceptance criteria.
• Maintain and prioritize the backlog with Product Owners.
• Support development and QA by clarifying requirements.
• Analyze and optimize logistics processes (TMS, WMS, Inventory, Order, Shipment Tracking).
• Collaborate with operations teams to improve efficiency and service quality.
• Prepare meeting minutes and status reports.
• Assist UAT and business sign-off activities.

Skills

Business Analysis

Logistics domain

Agile / Scrum

User stories & acceptance criteria

APIs & data flows

Process modeling

Backlog management

Tools

Jira

Azure DevOps

Visio

Lucidchart

Miro

Job description

Systems Limited is seeking an experienced Business Analyst with strong Logistics domain expertise to join our team. The ideal candidate will bridge the gap between business stakeholders and technology teams by analyzing business needs, documenting requirements, and translating complex logistics processes into well-structured user stories and acceptance criteria. The candidate should have hands-on experience in logistics operations, transportation management, warehouse management, order fulfillment, inventory management, and supply chain workflows.

Responsibilities

• Conduct workshops, interviews, and discovery sessions with business stakeholders.
• Analyze existing logistics and supply chain processes to identify gaps, inefficiencies, and improvement opportunities.
• Gather, analyze, document, and validate business and functional requirements.
• Create Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), process flows, and use cases.
• Define business objectives, KPIs, and success criteria with stakeholders.
• Convert business requirements into clear, concise, and testable user stories.
• Define detailed acceptance criteria using Given/When/Then format.
• Maintain and prioritize the product backlog in collaboration with Product Owners.
• Participate in sprint planning, backlog grooming, sprint reviews, and retrospectives.
• Support development and QA teams by clarifying requirements and resolving ambiguities.
• Analyze and optimize logistics processes covering Transportation Management (TMS), Warehouse Management (WMS), Inventory Management, Order Management, Shipment Tracking, Route Optimization, Fleet Management, Last-Mile Delivery, Procurement, and Supply Chain Operations.
• Understand and analyze logistics KPIs including inventory turnover, lead time, fulfillment rates, and transportation costs.
• Collaborate with operations teams to improve efficiency, visibility, and service quality.
• Facilitate communication between business users, technology teams, vendors, and leadership.
• Present requirements, process improvements, and solution recommendations to stakeholders.
• Prepare meeting minutes, status reports, and project documentation.
• Support User Acceptance Testing (UAT) and business sign-off activities.

Requirements

• 5+ years of Business Analysis experience.
• 2+ years of hands-on experience in Logistics, Transportation, Warehouse, or Supply Chain domains.
• Experience working in Agile/Scrum environments.
• Proven experience writing detailed user stories and acceptance criteria.
• Experience with Jira, Azure DevOps, or similar backlog management tools.
• Experience with process modeling tools such as Visio, Lucidchart, or Miro.
• Strong understanding of APIs, system integrations, and data flows.

Location:

LHR, KHI, and ISL