Business Analyst

Integriti Group Inc.; Lahore; On-site; PKR 1,200,000 - 2,400,000; Full time

Job summary

Integriti Group Inc. in Lahore is seeking a skilled Business Analyst to join our team full-time. You will gather and analyze requirements directly from the client, documenting them clearly to ensure alignment with project goals.

The role involves collaborating with developers, QA, and project managers, and managing requirements using Confluence while organizing tasks with Trello. Depending on workload, you may rotate across projects to meet client needs.

Qualifications

• 2+ years of BA experience or similar role.
• Strong client communication skills.
• Hands-on Confluence and Trello (or JIRA).
• Experience with requirement gathering techniques.
• SDLC knowledge; Agile/Scrum preferred.

Responsibilities

• Liaise with the client to understand business needs, pain points, and goals.
• Gather, document, and validate functional and non-functional requirements.
• Translate business requirements into user stories, use cases, or functional specifications for the development team.
• Manage and organize requirements, documentation, and workflows using Confluence.
• Create, track, and update tasks/tickets using Trello.
• Collaborate closely with developers, QA, and project managers throughout the project lifecycle.
• Conduct gap analysis between current processes/systems and desired outcomes.
• Facilitate requirement-gathering meetings or workshops with the client.
• Support UAT (User Acceptance Testing) and confirm delivered solutions meet requirements.
• Flexibly adapt to working on a single client project or rotating across multiple projects, based on business needs.

Skills

Communication skills

Analytical skills

Documentation writing

Adaptability

Education

Bachelor's degree in Business, IT, CS, or related field

Tools

Confluence

Trello

JIRA

Job description

Job Title: Business Analyst

Employment Type: Full-time

Experience Required: 2+ years

Job Summary

We are looking for a Business Analyst to join our team on a full-time basis. This person will initially be dedicated to one client account, gathering and analyzing requirements directly from the client. Depending on that client's workload, the role may remain fully dedicated to the same project or expand to include rotation across other client projects as needed.

Key Responsibilities

• Liaise directly with the client to understand business needs, pain points, and goals
• Gather, document, and validate functional and non-functional requirements
• Translate business requirements into clear user stories, use cases, or functional specifications for the development team
• Manage and organize requirements, documentation, and workflows using Confluence
• Create, track, and update tasks/tickets using Trello
• Collaborate closely with developers, QA, and project managers throughout the project lifecycle
• Conduct gap analysis between current processes/systems and desired outcomes
• Facilitate requirement-gathering meetings or workshops with the client
• Support UAT (User Acceptance Testing) and confirm delivered solutions meet requirements
• Flexibly adapt to working on a single client project or rotating across multiple projects, based on business needs

Required Skills & Qualifications

• 2+ years of experience as a Business Analyst (or similar role)
• Strong communication skills — comfortable working directly with clients
• Hands-on experience with Confluence and Trello (or similar tools like JIRA)
• Experience with requirement-gathering techniques (interviews, workshops, surveys)
• Basic understanding of the software development lifecycle (SDLC) — Agile/Scrum preferred
• Strong analytical and problem-solving skills
• Ability to write clear, structured documentation (BRD, FRS, user stories)
• Comfortable adapting to shifting priorities/projects
• Bachelor's degree in Business, IT, Computer Science, or related field (or equivalent experience)

Nice to Have

• Experience working in a client-facing / agency environment
• Exposure to wireframing tools (Figma, Balsamiq, Lucidchart)
• Basic SQL or data analysis skills
• Certification such as CBAP, ECBA, or PMI-PBA (not mandatory)