Business Analyst Microsoft Dynamics 365 CE

Devsinc, LLC; Lahore; On-site; PKR 1,200,000 - 2,000,000; Full time

Job summary

Devsinc, LLC seeks a Business Analyst with 2–4 years of experience in business analysis and software implementation. The role focuses on gathering and documenting requirements, translating them into functional specs, and supporting UAT and testing.

The successful candidate will manage stakeholder communications, coordinate with cross-functional teams, and contribute to both Agile/Scrum and Waterfall projects using Azure DevOps or Jira.

Qualifications

• 2–4 years of experience as a Business Analyst.
• Strong requirements management and documentation skills.
• Experience with Azure DevOps, Jira, or similar PM tools.
• Good understanding of Agile/Scrum and Waterfall methodologies.
• Strong MS Office Suite skills (Word, Excel, PowerPoint, Outlook).
• Experience coordinating cross-functional teams and stakeholders.

Responsibilities

• Gather, analyze, validate, and document business and functional requirements.
• Work closely with business stakeholders, project managers, developers, QA, and other teams.
• Prepare and maintain BRDs, FRDs, user stories, acceptance criteria, and process maps.
• Manage and prioritize requirements and backlog items in Azure DevOps, Jira, or similar tools.
• Participate in Agile/Scrum and Waterfall project activities, including sprint planning and standups.
• Support project planning, requirement tracking, dependency management, and delivery coordination.
• Coordinate and oversee project communications, ensuring timely updates and decisions.
• Maintain project documentation, meeting minutes, action items, and traceability.
• Support UAT, test planning, defect clarification, and solution validation.
• Translate requirements into clear functional specs for technical teams.
• Coordinate with cross-functional teams to ensure delivery of requirements.
• Identify gaps, risks and improvement opportunities; communicate to stakeholders.
• Assist managers with status reporting and tracking project deliverables.

Skills

Business Analysis

Requirements Management

Azure DevOps

Jira

Agile/Scrum

Waterfall

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook/Teams

Stakeholder Communication

Tools

Azure DevOps

Jira

Microsoft Dynamics 365 CE/CRM

Microsoft Power Platform

Dataverse

Job description

We are looking for a Business Analyst with 2–4 years of experience in business analysis and software implementation projects. Experience with Microsoft Dynamics 365 CE/CRMis highly preferred. The candidate should have strong requirements management, documentation, project coordination, and stakeholder communication skills.

Key Responsibilities

• Gather, analyze, validate, and document business and functional requirements.
• Work closelywith business stakeholders, project managers, developers, QA, and other project teams.
• Prepare and maintain BRDs, FRDs, user stories, acceptance criteria, process flows, meeting minutes, and other business analysis documentation.
• Manage and prioritize requirements and backlog items using Azure DevOps, Jira, or similar project management tools.
• Participate in Agile/Scrum and Waterfallproject activities, including sprint planning, backlog refinement, daily stand-ups, reviews, retrospectives, and project status meetings.
• Support project planning, requirement tracking, dependency management, issue resolution, and delivery coordination.
• Coordinate and oversee project communications, ensuring timely communication of project updates, requirements, decisions, risks, issues, and action items.
• Maintain project documentation, meeting minutes, action items, requirement traceability, and project trackers.
• Support UAT, test planning, defect clarification, and solution validation.
• Translate business requirements into clear functional specifications for technical teams.
• Coordinate with cross-functional teamsto ensure requirements are understood and delivered as expected.
• Identify gaps, risks, and process improvementopportunities and communicate them to relevant stakeholders.
• Assist project managers with status reporting, stakeholder updates,and tracking project deliverables.

Required Skills

• 2–4 years of experience as a Business Analyst.
• Strong business analysis and requirements management skills.
• Experience with Azure DevOps, Jira, or other project/task management tools.
• Good understanding of Agile/Scrum and Waterfall methodologies.
• Strong experience in business analysis and project documentation.
• Proficiency in Microsoft Office Suite, particularly:
  • Microsoft Word– BRDs, FRDs, requirement documents, meeting minutes, and other project documentation.
  • Microsoft Excel– requirement trackers, data analysis, project trackers, reports, and maintaining project-related data.
  • Microsoft PowerPoint– presentations, project updates, demos, and stakeholder communication.
  • Microsoft Outlook/Teams– stakeholder communication, meetings, collaboration, and project coordination.
• Strong stakeholder management, communication, coordination, and presentation skills.
• Experience coordinating project communications and working with cross-functional teams.
• Good understanding of SDLC, testing, UAT, and software implementation processes.

Good to Have

• Experience with Microsoft Dynamics 365 CE / CRM.
• Understanding of D365 CE modules such as Sales, Customer Service, or Field Service.
• Exposure to Microsoft Power Platform and Dataverse.
• Experience working on CRM implementation or integration projects.