Abacus Consulting | Senior Functional Analyst
Position Overview
We are looking for a vibrant, analytical and innovative individual to work as a Senior Functional Analyst in an agile, Telco environment.
Key Responsibilities
- Create detailed requirement documentation, user stories, use cases and process flows diagrams.
- Facilitate workshops and meetings to gather feedback, resolve conflicts, and make informed decisions.
- Foster a collaborative and high performing team environment, promoting transparency, trust, and open communication.
- Review business requirements specification and high technical design specifications.
- Create and oversee business and functional requirements specifications (FRS) in support of business processes.
- Communicate closely with developers to clarify functional requirements and address any questions or issues.
- Support the development team in achieving their goals, providing guidance on best practices and Agile principles.
- Collaborate with testing teams to define test cases based on functional requirements.
- Encourage a culture of learning, adaptability, and innovation within the team.
- Collaborate with stakeholders to elicit, document, and prioritise requirements, user stories, and acceptance criteria.
- Conduct interviews, workshops, and research to understand business processes and identify improvement opportunities.
- Analyse and prioritise requirements, ensuring they are clear, concise, and aligned with business goals.
Qualifications and Experience
- Bachelor's Degree in Business or related field.
- Minimum of 7+ years of experience in Business/Functional Analysis or a related field.
- Experience following an agile methodology.
- Exceptional analytical and conceptual thinking skills.
- Telco Experience is preferred.
Preferred Skills
- Coaching/mentoring
- Facilitation
- Technical proficiency
- Customer Focus
- Modelling and Design
- Problem-Solving
- Proven ability to work independently and as a team member
- Good communication (written and oral) and interpersonal skills
- Good organizational, multi-tasking, and time-management skills
What We Offer
- Competitive compensation package commensurate with experience.
- Exposure to large-scale, enterprise-grade platform and API projects.
- A collaborative, innovation-driven, and growth-oriented work environment.
- Continuous learning opportunities and access to professional development resources.
- Opportunity to work with a globally recognised professional services leader.
Required Skills
API Diagrams Outsourcing Technical Proficiency Support Access Capital Development Facilitation Transparency Digital Transformation User Stories Analysis Consulting Compensation Mentoring Test Cases Business Requirements Workshops Canva Agile Adaptability Confluence Developers Coaching SAP Specifications Interpersonal Skills Research Testing JIRA Documentation Design Business Communication