BSS Engineer – RAN Back Office | ZTE Pakistan | Quetta

ZTE; Quetta City Tehsil; Vor Ort; PKR 1.200.000 - 2.000.000; Vollzeit

Zusammenfassung

ZTE Pakistan seeks a BSS Engineer – RAN Back Office to own remote network surveillance, alarm management, and configuration audits in Quetta, Pakistan.

The role focuses on 2G/3G/LTE BSS back-office operations, performance tuning, and cross-functional support with field teams and client NOC.

Qualifikationen

• Bachelor’s degree in Telecommunications Engineering or related field.
• 3–5 years of hands-on experience in mobile network operations or BSS back-office.
• Strong knowledge of GSM/UMTS/LTE and vendor NMS tools.
• Familiarity with ITIL service management and incident handling.
• Willingness to work in Quetta, Pakistan on a permanent basis.

Aufgaben

• Provide back-office surveillance for BSS and RAN infrastructure.
• Monitor performance counters, alarms, and traffic metrics.
• Troubleshoot remote hardware/software/configuration faults.
• Perform parameter audits, software patches, and carrier expansions.
• Coordinate with field teams and client NOC during incidents.

Kenntnisse

BSS back-office operations

RAN surveillance

alarm management

GSM/UMTS/LTE knowledge

ITIL processes

remote troubleshooting

problem solving

Ausbildung

Bachelor’s degree in Telecommunications Engineering

Electrical Engineering

Computer Science

Tools

NMS

Jira

ServiceNow

Jobbeschreibung

Position Summary

Driving advanced base station subsystem (BSS) support, radio access network back-office operations, and performance optimization in Quetta, Pakistan, ZTE is actively seeking an accomplished BSS Engineer – RAN Back Office for a permanent full-time professional engagement. In this vital technical role, you will take full operational, tactical, and technical ownership of BSS back-office monitoring, parameter configuration, alarm troubleshooting, and network performance tuning. Bringing progressive professional experience in mobile network operations and BSS engineering, you will empower an elite global technology enterprise to achieve uncompromised network availability, secure KPI compliance, and superior cellular connectivity. This prestigious career opportunity offers competitive remuneration, international corporate exposure, and professional growth within a leading global telecommunications infrastructure enterprise.

Detailed Job Description

As a BSS Engineer – RAN Back Office supporting ZTE Pakistan on a permanent professional basis in Quetta, you will take full operational, tactical, and technical ownership of remote network surveillance, alarm management, configuration audits, and cross-functional engineering support. Your day-to-day responsibilities include monitoring real-time network performance indicators and alarm systems across 2G, 3G, and LTE BSS elements, diagnosing and resolving complex radio network faults remotely, executing parameter modifications, software upgrades, and carrier additions, collaborating closely with field maintenance teams, optimization engineers, and client operations centers, and interacting directly with human resources managers like Muhammad Zahid Malik.

Key Responsibilities

• Provide expert back-office surveillance, technical support, and operational monitoring for cellular base station subsystem (BSS) and RAN infrastructure.
• Monitor network performance counters, traffic statistics, and alarm management systems to proactively identify and isolate network anomalies.
• Troubleshoot and resolve complex remote hardware, software, and configuration faults across GSM, UMTS, and LTE radio network controllers and base stations.
• Execute remote parameter audits, carrier expansions, software patches, and frequency re-farming scripts in coordination with optimization teams.
• Analyze dropped call rates (DCR), call setup success rates (CSSR), handover performance, and traffic congestion metrics.
• Collaborate proactively with field support engineers, regional supervisors, and client Network Operations Centers (NOC) during incident resolution.
• Enforce strict operational procedures, change management protocols, and incident escalation workflows.
• Maintain meticulous operational logs, trouble ticket reports, configuration databases, and network performance summaries.

Required Qualifications & Skills

• Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Computer Science, or related technical discipline.
• Minimum of 3 to 5 years of progressive professional hands-on experience in mobile network operations, RAN support, or BSS back-office engineering.
• Strong, demonstrable operational expertise in cellular network architecture (GSM, UMTS, LTE) and vendor network management systems (NMS).
• Comprehensive working knowledge and practical proficiency in radio network parameters, signaling protocols, and alarm correlation analysis.
• Deep practical experience with remote troubleshooting tools, trace analysis, and performance counter evaluation.
• Solid practical grasp of ITIL service management frameworks, incident management, and 24×7 operational environments.
• Exceptional analytical problem-solving aptitude, system debugging capabilities, and professional stakeholder communication skills.
• Mandatory legal work authorization and physical availability for professional operations in Quetta, Pakistan.

Nice-to-Have Skills

• Professional vendor certifications such as ZTE Certified Expert (ZCE), Huawei Certified ICT Professional (HCIP), or Ericsson RAN Specialist.
• Prior professional working experience supporting Tier-1 mobile network operators or multinational telecom managed service providers.
• Hands-on familiarity with automated network scripting (Python) and advanced KPI visualization tools (Tableau, Grafana).
• Experience utilizing enterprise ticketing and service management platforms (Jira, ServiceNow, Remedy).
• Active participation in telecommunications standards forums, RAN engineering groups, or network operations user communities.

Application Information

• Recruiter: ZTE Pakistan Human Resources Division
• Contact Name: Muhammad Zahid Malik (Human Resources Manager)
• Email: [e-mail]
• Email Subject Line Instruction: Mention the exact position and location in the subject line.
• Phone:
• Company Website: https://www.zte.com
• Salary/Rate: Market Competitive / Enterprise BSS Engineering Package
• Work Schedule: Permanent Full-Time Professional Engagement (Quetta, Pakistan)
• Deadline: November 9, 2026
• Notice Period: Immediate to 30 Days Preferred
• Contract Duration: Permanent / Full-Time Employment

Recruitment Pro Tip

When applying for this BSS Engineer position through ZTE Pakistan, ensure your resume explicitly highlights your RAN back-office surveillance tenure, alarm troubleshooting expertise, and adherence to the email subject naming convention.