Branch Sales & Service Executive — Client Growth & Wealth

Standard Chartered; Karachi Division; On-site; PKR 1,800,000 - 2,400,000; Full time

Job summary

Standard Chartered in Karachi invites applications for a role focused on managing service and sales operations, building client relationships, and driving revenue growth with strict adherence to service standards and compliance.

The successful candidate will expand wealth management penetration, cross-sell products, and guide clients to digital channels while collaborating with Branch Operations, Centralized Operations, Segments, Products and HR.

Qualifications

• Excellent communication and interpersonal abilities.
• Strong negotiation and persuasive skills.
• Problem-solving capabilities.
• Operational excellence and compliance knowledge.

Responsibilities

• Acquire New to Bank Priority Qualified Clients.
• Provide service to the clients from the assigned portfolio (e.g., dormancy removal and service requests).
• Cross-sell products after identifying client needs.
• Increase Wealth Management penetration by adding New to Wealth Clients.
• Migrate clients to digital channels for regular banking transactions.
• Convert assigned leads into clients.
• Maintain client contact per prescribed guidelines.
• Implement client journey interventions for Priority clients.

Skills

Communication

Negotiation

Problem-solving

Operational excellence

Job description

Standard Chartered in Karachi invites applications for a role focused on managing service and sales operations, building client relationships, and driving revenue growth with strict adherence to service standards and compliance.

The successful candidate will expand wealth management penetration, cross-sell products, and guide clients to digital channels while collaborating with Branch Operations, Centralized Operations, Segments, Products and HR.