Billing & Order Entry Analyst

360training; Pakistan; On-site; PKR 600,000 - 1,200,000; Full time

Benefits offered by this job

Health insurance for employees and/de­

Life and disability coverage

Time off and leave encashment

EOBI and gratuity

Twice-yearly promotion opportunities

Job summary

360training is seeking an Order Entry Analyst to manage order entry, reviews in Salesforce, refunds, and chargebacks. You will be the primary contact for invoiced customers and support billing accuracy.

Responsibilities include generating invoices, reconciling billing, cash application, and providing reporting using Excel; Salesforce and NetSuite experience is preferred. Work hours align with Pakistan time.

Qualifications

• Bachelor's degree in Business, Finance, or Accounting.
• 1-3 years of professional work experience in Finance or Accounting.
• Excellent communication, time management, and decision-making skills.
• Experience with Microsoft Office Suite; Salesforce and NetSuite preferred.

Responsibilities

• Review, process, and approve orders for invoiced accounts.
• Generate daily, weekly, and month-end invoices.
• Complete weekly and monthly billing reconciliations to ensure invoicing timeliness.
• Cash application for accounts receivable payments.
• Coordinate invoicing expectations with customers.
• Work with internal teams to ensure timely delivery of invoicing.
• Provide billing support to customers as needed.
• Understand and monitor Salesforce and NetSuite Reports.
• Prepare, review, and analyze reporting data using Excel tools (Pivot Tables, Macros, Vlookups).
• Coordinate and lead process improvement projects with cross-functional teams.
• Prepare and maintain process documentation; identify billing exceptions in Salesforce and Intacct.
• Handle customer refund requests; evaluate against policy.
• Process refunds for all payment processors (E-commerce).
• Evaluate and process disputes from merchant services for E-commerce.

Skills

Communication skills

Time management

Decision making

Multitasking

Education

Bachelor's degree in Business/Finance/Accounting

Tools

Microsoft Office

Salesforce

NetSuite

Job description

360training is seeking an Order Entry Analyst to manage order entry, reviews in Salesforce, refunds, and chargebacks. You will be the primary contact for invoiced customers and support billing accuracy.

Responsibilities include generating invoices, reconciling billing, cash application, and providing reporting using Excel; Salesforce and NetSuite experience is preferred. Work hours align with Pakistan time.