Billing Executive

DP World; Karachi Division; On-site; PKR 720,000 - 1,200,000; Full time

Job summary

DP World is seeking an Executive Billing to support day-to-day billing operations, ensuring accuracy, timeliness, and compliance across billing and collection activities. You will handle invoice preparation, payment collection and reconciliation, and resolve customer queries while maintaining precise billing records.

You will coordinate with internal teams, support revenue collection efforts, and help uphold high service standards while minimizing discrepancies.

Qualifications

• Bachelor's degree in Finance, Accounting or related field (HEC/university attested).
• 3–4 years of experience in billing, accounts receivable or revenue-related functions.
• Proficient in MS Office, especially Excel, Outlook and Teams.
• Working knowledge of billing systems and ERP Oracle Fusion or similar customer systems.
• Strong analytical, numerical and problem-solving skills with attention to detail.
• Strong communication and interpersonal skills for coordination with customers and internal stakeholders.
• Ability to work independently as well as in a team environment.
• Flexible and able to work 12-hour day/night rotating shifts.

Responsibilities

• Prepare invoices in accordance with approved tariffs and billing procedures to ensure billing accuracy.
• Ensure applicable rates, discounts, special deals, and charges agreed in contracts are correctly applied.
• Process and update Let Pass Pay Orders, online payments, and other customer transactions accurately.
• Assist in daily collection activities and reconcile collections with payment summaries.
• Prepare and submit daily collection and billing reports as required.
• Prepare working and obtain necessary justifications from other departments for processing of credit notes, rebates, refunds, and customer claims.
• Coordinate with internal departments to resolve billing discrepancies and customer queries promptly.
• Maintain accurate records of billing transactions, collections, and customer accounts.
• Monitor outstanding invoices and follow up with customers for timely payments.
• Assist in preparing debtor ageing reports and collection status updates.
• Ensure compliance with Billing SOPs, company policies and internal controls.
• Support internal and external audits by providing required documentation.
• Assist in petty cash reconciliation and documentation where required.
• Perform any other duties assigned by the Billing Supervisor, Senior Colleague, or Management.

Skills

MS Office

Billing systems

Analytical skills

Numerical ability

Communication skills

Teamwork

Problem solving

Attention to detail

Education

Bachelor's degree in Finance or Accounting

Tools

Oracle Fusion ERP

MS Office Suite

Job description

As an Executive Billing, you will be responsible for supporting day-to-day billing operations to ensure the accuracy, timeliness, and compliance of billing and collection activities. The role focuses on invoice preparation, payment collection and reconciliation, customer query resolution, and maintaining accurate billing records. You will work closely with internal departments and customers to ensure smooth billing processes, support revenue collection efforts, and contribute to maintaining high service standards while minimizing billing discrepancies.

Key Job Responsibilities:

• Prepare invoices in accordance with approved tariffs and billing procedures to ensure billing accuracy.
• Ensure applicable rates, discounts, special deals, and charges agreed in the customer contracts are correctly applied.
• Process and update Let Pass Pay Orders, online payments, and other customer transactions accurately and timely.
• Assist in daily collection activities and reconcile collections with payment summaries.
• Prepare and submit daily collection and billing reports as required.
• Prepare working and obtaining necessary justifications from other departments for processing of issuance of credit notes, rebates, refunds, and customer claims.
• Coordinate with internal departments to resolve billing discrepancies and customer queries promptly.
• Maintain accurate records of billing transactions, collections, and customer accounts.
• Monitor outstanding invoices and follow up with customers for timely payments.
• Assist in preparing debtor ageing reports and collection status updates.
• Ensure compliance with Billing SOPs, company policies, and internal controls.
• Support internal and external audits by providing required documentation and information.
• Assist in petty cash reconciliation and documentation where required.
• Perform any other duties assigned by the Billing Supervisor, Senior Colleague, or Management.

Qualifications & Requirements:

• Bachelor's degree in Finance, Accounting or a related field. Only HEC o University attested degree will be considered.
• Minimum 3-4 years of relevant experience in billing, accounts receivable or revenue related functions.
• Proficient in MS Office, especially Excel, Outlook, and Microsoft Teams.
• Working knowledge of billing systems, ERP Oracle Fusion application or customer management systems.
• Good analytical, numerical, and problem-solving skills with attention to detail.
• Strong communication and interpersonal skills for effective coordination with customers and internal stakeholders.
• Ability to work independently as well as within a team environment.
• Flexible and adaptable to work in 12-hours day/night rotating shifts.