Banking Relationship Advisor – Target-Driven TeleSales

Mashreq; Karachi Division; On-site; PKR 446,000 - 781,000; Full time

Job summary

Mashreq in Karachi is seeking a proactive telesales executive to achieve monthly KPIs and drive card acquisitions. You will guide customers through banking product options, ensuring accurate information and compliant handling of each interaction.

Ideal candidates have 1-2 years in a similar role, strong sales drive, excellent presentation skills, and the ability to work under pressure while delivering excellent customer service.

Qualifications

• University graduate required.
• 1-2 years experience in a similar work environment.
• Preferably has a practical marketing background.
• Strong sales and customer focus with ability to think creatively and work under pressure.
• Excellent presentation skills.
• Good team player with result-driven attitude.
• Business sensitive.
• Analytical and computer skills.
• Adaptable and versatile.

Responsibilities

• Follow verification policies and banking procedures.
• Update systems after customer calls and interactions.
• Achieve monthly targets and KPIs for card acquisition.
• Contact potential and existing customers by phone to promote banking products.
• Understand customer needs and recommend suitable solutions.
• Cross-sell and upsell products to maximize revenue.
• Handle customer inquiries and resolve issues promptly.
• Maintain records of approvals, requests and reports.
• Build and maintain strong customer relationships.
• Prepare daily and monthly reports for the team.

Skills

People management

Sales experience

Creative thinking

Working under pressure

Presentation skills

Team player

Business sense

Analytical skills

Computer skills

Adaptable

Education

University graduate

Job description

Mashreq in Karachi is seeking a proactive telesales executive to achieve monthly KPIs and drive card acquisitions. You will guide customers through banking product options, ensuring accurate information and compliant handling of each interaction.

Ideal candidates have 1-2 years in a similar role, strong sales drive, excellent presentation skills, and the ability to work under pressure while delivering excellent customer service.