Auto Sales & Support Agent – On-Site Lahore

The Car Traders UK; Lahore; On-site; PKR 446,000 - 781,000; Full time

Job summary

The Car Traders UK in Lahore is seeking Sales/Support Agents for a full-time, on-site role. You will handle inquiries, guide customers through the sales process, and address post-sale support to ensure a positive experience.

Ideal candidates combine customer-centric communication with basic technical knowledge, CRM proficiency, and prior experience in automotive retail or sales. This position emphasizes professional service and teamwork in a busy environment.

Qualifications

• Strong Customer Support and Customer Satisfaction skills to manage inquiries, resolve issues, and maintain positive client relationships.
• Technical Support capabilities to understand vehicle-related information and assist customers with basic technical questions or concerns.
• Analytical Skills to assess customer needs, interpret information, and offer suitable product and service solutions.
• Excellent Communication skills, both verbal and written, to interact clearly and professionally with diverse customers and team members.
• Previous experience in sales, customer service, or automotive retail is preferred.
• Ability to work on-site in Johar Town Lahore, manage multiple tasks, and perform in a fast-paced environment.
• Comfort with using CRM systems, email, and basic office software for documentation

Responsibilities

• Handle customer inquiries in person, over the phone, and online.
• Guide customers through the sales process and explain pricing.
• Address support issues and resolve complaints to ensure satisfaction.
• Maintain accurate records of customer interactions.
• Follow up on leads and coordinate with internal departments.
• Contribute to achieving sales and service targets.

Skills

Customer support

Customer satisfaction

Technical support

Analytical skills

Communication skills

Sales experience

Automotive retail

On-site work

CRM systems

Tools

CRM software

Job description

The Car Traders UK in Lahore is seeking Sales/Support Agents for a full-time, on-site role. You will handle inquiries, guide customers through the sales process, and address post-sale support to ensure a positive experience.

Ideal candidates combine customer-centric communication with basic technical knowledge, CRM proficiency, and prior experience in automotive retail or sales. This position emphasizes professional service and teamwork in a busy environment.