Associate II – HR Operations

PwC

Karachi Division

On-site

PKR 1,800,000 - 2,400,000

Full time

17 hours ago

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Job summary

PwC Pakistan is seeking a results-driven Associate II – HR Operations to manage day-to-day HR operations, ensure data accuracy, and deliver insightful reports. You will leverage Excel, Power BI, AI-enabled tools, and HRIS systems to streamline processes and enhance employee services across the lifecycle.

2–4+ years of HR Operations experience, strong analytical skills, and stakeholder management are essential for success in a fast-paced environment.

Qualifications

2–4+ years of experience in HR Operations.
Strong data analytics and reporting skills.
Experience with HR systems and databases.
Advanced Excel skills and data validation.
Experience using AI-powered tools to improve productivity.

Responsibilities

Manage and execute day-to-day HR operations activities, including employee lifecycle transactions, HR records management, and process administration.
Perform data audits, data quality checks, and reconciliations to identify and resolve discrepancies.
Develop and maintain reports, dashboards, and trackers using Power BI and other reporting tools.
Support performance management processes, including goal tracking, performance review cycles, and reporting.
Utilize AI-enabled tools and automation solutions to enhance efficiency, reporting, and operational effectiveness.
Ensure compliance with company policies, procedures, and applicable regulations.

Skills

HR Operations

Data analytics

Microsoft Excel

Power BI

AI tools

Stakeholder management

Attention to detail

Education

Bachelor's degree in Business Administration

Analytics

Tools

HRIS

Job description

Job Description & Summary

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in HR information systems (HRIS), data and analytics at PwC will focus on enabling process optimization, automation, efficient data management, reporting and leveraging data to drive insights and make informed business decisions in the HRIS data and analytics space. Your work will involve implementing technology solutions and utilising advanced analytics techniques to streamline HR processes, enhance employee experience and support business and human resource clients to optimise operations and achieve strategic goals. The Associate II – HR Operations role is responsible for supporting and executing core HR operational activities while ensuring data accuracy, process compliance, and a high level of employee service. The position requires strong analytical capabilities, advanced Excel skills, attention to detail, and the ability to leverage AI tools and data-driven insights to improve HR processes and decision-making.

Key Responsibilities

Manage and execute day-to-day HR operations activities, including employee lifecycle transactions, HR records management, and process administration.
Perform data audits, data quality checks, and reconciliations to identify and resolve discrepancies.
Develop and maintain reports, dashboards, and trackers using Power BI and other reporting tools.
Support performance management processes, including goal tracking, performance review cycles, and reporting.
Utilize AI-enabled tools and automation solutions to enhance efficiency, reporting, and operational effectiveness.
Ensure compliance with company policies, procedures, and applicable regulations.
Strong HR Operations knowledge and experience.
Excellent data analytics and reporting skills.
Advanced Microsoft Excel skills
Strong data sense with the ability to perform data validation, quality checks, and root cause analysis.
Analytical mindset with strong problem-solving and critical-thinking abilities.
Experience working with HR systems and databases.
Knowledge and practical use of AI tools for productivity, reporting, analysis, and process optimization.
Strong communication and stakeholder management skills.
High attention to detail and accuracy.
Ability to manage multiple priorities in a fast-paced environment.

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Associate

Job Description & Summary

Key Responsibilities

Manage and execute day-to-day HR operations activities, including employee lifecycle transactions, HR records management, and process administration.
Perform data audits, data quality checks, and reconciliations to identify and resolve discrepancies.
Develop and maintain reports, dashboards, and trackers using Power BI and other reporting tools.
Support performance management processes, including goal tracking, performance review cycles, and reporting.
Utilize AI-enabled tools and automation solutions to enhance efficiency, reporting, and operational effectiveness.
Ensure compliance with company policies, procedures, and applicable regulations.

Required Skills & Competencies

Strong HR Operations knowledge and experience.
Excellent data analytics and reporting skills.
Advanced Microsoft Excel skills
Strong data sense with the ability to perform data validation, quality checks, and root cause analysis.
Analytical mindset with strong problem-solving and critical-thinking abilities.
Experience working with HR systems and databases.
Knowledge and practical use of AI tools for productivity, reporting, analysis, and process optimization.
Strong communication and stakeholder management skills.
High attention to detail and accuracy.
Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

Bachelor's degree in business administration or Analytics
Experience in HR Operations
Experience supporting performance management programs and HR reporting.
Familiarity with HRIS platforms and data visualization tools.

Experience Required

2–4+ years of experience in HR Operations
Proven experience in HR data management, reporting, analytics, performance management support, and process improvement initiatives.
Experience using AI-powered tools to improve productivity and operational efficiency.

Optional Skills