Line of Service: Internal Firm Services
Industry/Sector: Not Applicable
Specialism: IFS - Human Capital (HC)
Management Level: Senior Associate
At PwC Pakistan, the People at PwC Human Capital team provides comprehensive support throughout the employee life cycle and supports key initiatives, including managing end‑to‑end recruitment and induction cycles, coordinating organization development activities, and executing core HC operations. The role ensures accurate Workday administration, compliant processes, high data integrity, and strong stakeholder coordination across Lahore with specific oversight of ICAP trainee processes and health insurance administration.
Responsibilities
- Talent Acquisition: manage semi‑annual trainee induction programs for CA, ACCA, and GP candidates; shortlist candidates; administer tests; schedule manager/partner interviews; issue offers; create offer letters; and create Workday IDs.
- Recruitment: generate job requisitions; shortlist candidates; coordinate interviews; manage offers; and onboard new hires.
- Employer Branding: coordinate and support employer branding initiatives.
- Organization Development: plan and coordinate training sessions with the HR and LnE teams; support organization development initiatives in the Lahore office; prepare and circulate post‑training feedback forms; provide data inputs for the AQI Dashboard; deliver on‑ground training support; coordinate trainers; prepare materials; and follow up post‑sessions.
- HC Operations – Onboarding: verify employment forms; assist with bank account setup; enroll in IGI health insurance; create Workday IDs.
- Exit/Clearance: process clearance forms; provide HC clearances; update leavers’ records in Workday.
- Settlements: coordinate with Accounts on final settlements.
- Letters: prepare appointment, experience, promotion, internship, visa, and bonus letters; maintain employee personal files.
- Internships: maintain intern data; allocate interns; ensure documentation completion.
- Payroll Data: provide Accounts with accurate input on joiners, leavers, promotions, transfers, and joining bonuses.
- Monthly Headcount/Staff List: prepare and share monthly headcount reports.
- Increments: prepare increment sheets for all LOS; track completion; coordinate disbursement with Accounts.
- Health Insurance Claims: manage end‑to‑end claims, including document verification, claim preparation, dispatch, data maintenance, and coordination with the IGI team.
- Performance Appraisal: support the performance cycle by tracking feedback exchanges, manager approvals, and following up with Lahore staff for compliance.
- Workday Support: handle employee queries on insurance, benefits, and general HC matters, while providing day‑to‑day Workday support.
Qualifications
- Master’s degree in Human Resources or a related field, with at least 3–4 years of experience.
- Proven ability in stakeholder management and strong communication skills.
- Proficient in Microsoft Office, particularly Excel with advanced functions.
- Hands‑on experience with PowerBi dashboards.
- Experience in HR analytics, leveraging data insights to support talent management and data‑driven decision‑making.
What You’ll Gain
The opportunity to work with a leading organization and cutting‑edge technology that challenge and expand your expertise. Clear paths for career progression supported by continuous learning and leadership development.