Associate Area Manager

Delivery Hero; Sialkot; On-site; PKR 558,000 - 1,004,000; Full time

Job summary

foodpanda, part of the Delivery Hero Group, is seeking a Vendor Onboarding Executive in Sialkot to onboard shops/restaurants and train partners.

You will coordinate with Supply, Live Ops, Sales, Account Management and Content teams to ensure timely onboarding, resolve vendor issues, and drive platform growth.

Qualifications

• 2-4 years of experience in ecommerce or FMCG sales.
• Bachelor's degree in business administration or related field.
• Negotiation skills.
• Based in Sialkot.

Responsibilities

• Conduct external face-to-face meetings with vendors and tailor onboarding training.
• Onboard various shops/restaurants at different locations in the city.
• Collaborate with Supply, Live Operations, Sales, Account Management and Content teams to ensure accuracy and timeliness.
• Research accounts, identify stakeholders and generate interest in foodpanda.
• Oversee newly onboarded vendors and drive operational excellence on platform metrics.
• Support onboarding/incubation for shops and develop vendor relationships post-acquisition.
• Manage vendor inquiries, issues and escalations.
• Coordinate with inter- and intra-department teams to ensure a smooth vendor journey.
• Visit fields daily to ensure proper onboarding of targeted shops.
• Bring remaining strategic brands onto the foodpanda portal and avoid missed categories.
• Maintain logs and update inventory records on Salesforce.
• Provide training and support during the initial onboarding month.

Job description

Job Description:

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Conduct external face-to-face meetings with vendors, including furnishing the onboarding training manual tailored-fit for a specific partner, support in vendor issues and being in contact with them.
• Responsible for onboarding various shops/Restaurant at different locations of the city.
• Work closely and proactively with the Supply, Live Operations, Sales, Account Management and Content Teams in ensuring all tasks and requirements are both accurate and conducted in a timely way.
• Research accounts, identify stakeholders/decision makers and generate interest about foodpanda.
• Oversee vendors that are newly onboarded to the platform and drive operational excellence within the platform on metrics including commercial performance, internal tools, systems, and any other special projects.
• Responsible for development of vendors after acquisition and maximizing their potential, including but not limited to supporting the onboarding and incubation process for the Shops.
• Manage and resolve vendor-related inquiries, issues, and escalations.
• Ability to work with different teams (inter and intra-department) to ensure smooth vendor journey and high quality of vendor experience within the platform.
• Visiting fields on a daily basis to make sure all targeted shops are being onboarded properly.
• Responsible for bringing remaining strategic brands on foodpanda portal and no category is missed from available shops in the assigned region.
• Maintaining the log and updating records of inventory on salesforce.
• Provide all relevant training and support required during the initial first month of onboarding

Qualifications

• 2-4 years of experience in ecommerce, FMCG sales.
• Bachelors degree in business administration or related field
• Negotiation Skills
• Based in Sialkot

Requirements: