Assistant Manager - Employee Experience - PostEx

Taraki; Lahore; On-site; PKR 1,200,000 - 2,000,000; Full time

Job summary

Taraki is seeking an experienced Assistant Manager – Employee Experience to lead the end-to-end employee lifecycle from onboarding to offboarding. You will drive engagement initiatives, streamline processes, and partner with cross-functional teams to enhance the overall employee journey.

The role reports to the Head of HR/HR Director and is based at our Lahore Head Office. A strong focus on process improvement and stakeholder collaboration will be essential to success.

Qualifications

• Bachelor's degree in HR, Business Administration, or a related field.
• 4–7 years of HR experience at Manager/Assistant Manager level.
• Strong experience in Employee Experience, Onboarding, and Offboarding.

Responsibilities

• Manage the complete employee onboarding and induction process.
• Coordinate joining formalities, documentation, and system onboarding.
• Manage and streamline the employee offboarding and exit process.
• Ensure timely completion of exit documentation, clearance, and exit interviews.
• Design and implement employee engagement and experience initiatives.
• Identify gaps and inefficiencies across the employee lifecycle and recommend improvements.
• Develop and maintain standardized HR processes, checklists, and employee journey touchpoints.
• Coordinate with HR, Administration, IT, Finance, Operations, and other departments for a seamless experience.
• Collect and analyze employee feedback to identify areas for improvement.
• Monitor employee experience metrics and prepare periodic reports for management.
• Ensure HR policies and processes are communicated effectively to employees.
• Support HR projects related to engagement, culture, and retention.
• Maintain accurate employee lifecycle records and ensure compliance.

Skills

Onboarding

Employee Experience

Employee Engagement

HR Operations

Communication

Process Improvement

Stakeholder Management

Data Analysis

Education

Bachelor's degree in HR or Business Administration

Master's degree (advantage)

Tools

HRMS/HRIS

MS Office

Job description

Assistant Manager – Employee Experience

Department: Human Resources

Location: Lahore / Head Office

Employment Type: Full-Time

Reporting To: Head of HR / HR Director

Job Summary

We are looking for an experienced and people-oriented Manager/Assistant Manager – Employee Experience to manage and enhance the end-to-end employee lifecycle. The role will focus on creating a smooth, consistent, and engaging employee experience from onboarding to offboarding while identifying opportunities for process improvement.

Key Responsibilities

• Manage the complete employee onboarding and induction process.


• Coordinate employee joining formalities, documentation, and system onboarding.


• Manage and streamline the employee offboarding and exit process.


• Ensure timely completion of exit documentation, clearance, and exit interviews.


• Design and implement employee engagement and experience initiatives.


• Identify gaps and inefficiencies across the employee lifecycle and recommend improvements.


• Develop and maintain standardized HR processes, checklists, and employee journey touchpoints.


• Coordinate with HR, Administration, IT, Finance, Operations, and other departments to ensure a seamless employee experience.


• Collect and analyze employee feedback to identify areas for improvement.


• Monitor employee experience metrics and prepare periodic reports for management.


• Ensure HR policies and processes are communicated effectively to employees.


• Support HR projects and initiatives related to employee engagement, culture, and retention.


• Maintain accurate employee lifecycle records and ensure process compliance.

Requirements

• Bachelor's degree in HR, Business Administration, or a relevant field; Master's degree will be an advantage.


• 4–7 years of relevant HR experience for Manager/Assistant Manager level.


• Strong experience in Employee Experience, Employee Engagement, HR Operations, Onboarding, and Offboarding.


• Experience in a large, multi-location or fast-paced organization will be preferred.


• Strong communication, coordination, and interpersonal skills.


• Good knowledge of HR processes and employee lifecycle management.


• Strong problem-solving and process improvement skills.


• Proficiency in MS Office and HRMS/HRIS systems.

Key Competencies

• Employee Experience & Engagement


• HR Operations


• Process Improvement


• Stakeholder Management


• Communication & Interpersonal Skills


• Problem Solving


• Coordination & Execution


• Data Analysis & Reporting


• Attention to Detail