Application Monitor Developer

Arwentech; Karachi Division; On-site; PKR 2,400,000 - 3,600,000; Full time

Job summary

Arwentech is seeking an experienced applications engineer to develop, maintain, and monitor enterprise applications in Telco/financial environments. You will work with ASP.NET or Java and lead performance initiatives across complex systems.

Responsibilities include implementing APM strategies with Cisco AppDynamics and Dynatrace, analyzing logs and real-user metrics, tuning SQL Server performance, and collaborating with cross-functional teams to ensure reliability and proactive incident response.

Qualifications

• Bachelor's degree in Computer Science, IT, Software Engineering, or related field.
• 5-10 years of experience in application development, support, and monitoring roles.
• Experience with enterprise applications in Telco, Banking, Financial Services, or similar critical environments.
• Hands-on experience with Cisco AppDynamics and Dynatrace.

Responsibilities

• Develop, maintain, and support custom applications using ASP.NET or Java.
• Implement and manage application monitoring using APM tools such as Cisco AppDynamics and Dynatrace.
• Monitor application performance, availability, user experience, and dependencies across enterprise environments.
• Analyze real user monitoring data and extract performance metrics to identify bottlenecks.
• Perform application performance troubleshooting, root cause analysis, and incident resolution.
• Conduct application log analysis to identify and resolve performance and operational issues.
• Review and optimize SQL queries and ensure database performance.
• Monitor SQL Server maintenance activities and troubleshoot failed processes.
• Provide support and maintenance for custom-built enterprise applications.
• Collaborate with development, infrastructure, database, and operations teams to improve system reliability.
• Support proactive monitoring, alert management, and performance improvement initiatives.

Skills

ASP.NET or Java

APM tools

SQL Server

SDLC

Troubleshooting

Log analysis

Root cause analysis

Version control

Analytical thinking

Communication skills

Education

Bachelor's degree in Computer Science, IT, Software Engineering

5-10 years of experience in application development, support, monitoring

Experience with Telco/Banking/Financial Services environments

Cisco AppDynamics and Dynatrace experience

Tools

Cisco AppDynamics

Dynatrace

Job description

Experience within the Telecommunications (Telco) sector or financial institutions is preferred, with a strong understanding of enterprise-scale applications and critical business systems.

• Develop, maintain, and support custom applications using ASP.NET or Java.
• Implement and manage application monitoring using APM tools such as Cisco AppDynamics (AppD) and Dynatrace.
• Monitor application performance, availability, user experience, and dependencies across enterprise environments.
• Analyze real user monitoring data and extract performance metrics to identify application bottlenecks.
• Perform application performance troubleshooting, root cause analysis, and incident resolution.
• Conduct application log analysis to identify and resolve performance and operational issues.
• Review and optimize SQL queries and ensure database performance.
• Monitor SQL Server maintenance activities and troubleshoot failed processes.
• Provide support and maintenance for custom-built enterprise applications.
• Collaborate with development, infrastructure, database, and operations teams to improve system reliability.
• Support proactive monitoring, alert management, and performance improvement initiatives.

Requirements

Knowledge, Skills, Abilities (KSA's) required to successfully perform the job:

• Strong programming skills and development experience in ASP.NET or Java.
• Practical experience with Application Performance Monitoring (APM) tools, including Cisco AppDynamics and Dynatrace.
• Understanding of application monitoring concepts, performance metrics, dashboards, alerts, and dependency mapping.
• Experience supporting applications within Telco environments or financial institutions is preferred.
• Strong understanding of SQL Server databases, query optimization, and performance monitoring.
• Ability to troubleshoot complex application issues, analyze logs, and perform root cause analysis.
• Familiarity with SDLC processes and version control systems.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work independently and collaborate effectively with cross-functional teams.

Education, Experience, Licensure, Certification required for the position:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
• 5-10 years of experience in application development, application support, and monitoring roles.
• Experience working with enterprise applications in Telecommunications, Banking, Financial Services, or similar critical environments.
• Hands-on experience with APM platforms such as Cisco AppDynamics and Dynatrace is required.

Competencies required to successfully perform the job:

• SQL query writing and optimization
• Application Performance Monitoring (APM)
• Dynatrace
• Application log analysis and troubleshooting
• Performance monitoring and tuning
• SDLC processes and application support
• Analytical thinking and problem-solving
• Strong troubleshooting and diagnostic skills
• Strong communication and interpersonal skills
• Ability to work independently and within a team
• Time management and ability to prioritize tasks
• Ability to manage critical production issues