AM Internal Audit - Retail

Master Group; Lahore; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

Master Group in Lahore seeks an experienced Internal Auditor to assist in financial, operational, and compliance audits by evaluating internal controls and verifying transactions across vouchers, invoices, and ERP records.

The role emphasizes identifying control weaknesses, ensuring SOP adherence, and supporting management with governance, risk management, and process improvements through observations and corrective actions.

Qualifications

• MBA, M.Com, B.Com, ACCA (Part Qualified), CA (CAF/Inter), or an equivalent qualification.
• 04 to 06 years of relevant experience in Internal Audit, Finance, Accounts, Compliance, or a related function.

Responsibilities

• Verify customer complaints through root-cause analysis and address systemic gaps.
• Audit incentives, commissions, bonuses to ensure policy compliance.
• Monitor adherence to SOPs, DOFA, and internal controls; report deviations.
• Review vouchers, invoices, and supporting docs for accuracy and authorization.
• Conduct stocktakes and inventory counts at multiple sites; reconcile gaps.
• Prepare audit observations, follow up on corrective actions.
• Assist in investigations and special audits as directed.

Skills

Advanced Excel

Internal Controls

Financial Reporting

Audit Procedures

Communication Skills

Time Management

Documentation

Negotiation

Ethical Conduct

Interpersonal Skills

Education

MBA

M.Com

B.Com

ACCA (Part Qualified)

CA (CAF/Inter)

ACMA (Part Qualified)

Tools

Oracle ERP

ERP Systems

Job description

This position is responsible for assisting in conducting financial, operational, compliance, and process audits by evaluating the effectiveness of internal controls, verifying financial and operational transactions, conducting and observing stocktake activities, ensuring compliance with Company policies, SOPs, and applicable regulations, identifying control weaknesses and operational risks, and supporting management in strengthening governance, improving operational efficiency, and enhancing risk management.

Job Responsibilities:

• Conduct thorough verification and root-cause analysis of customer complaints to ensure appropriate resolution and identify systemic gaps in service or quality.
  Audit DDS incentives, online platform incentives, commissions, bonuses, and other promotional payouts to ensure compliance with approved business policies & procedures, and payment criteria.
• Monitor compliance with Company policies, Standard Operating Procedures (SOPs), Delegation of Financial Authority (DOFA), and other applicable internal controls, and report deviations to management through formal audit observation sheet.
• Review and verify financial vouchers, receipts, invoices, and supporting documentation to ensure completeness, accuracy, proper authorization, and compliance with Company policies and accounting procedures.
• Review and verify freight vouchers, transportation charges, and related supporting documents to ensure accuracy, validity, and compliance with approved rates and contractual terms.
• Conduct, observe, and document scheduled and surprise stocktake activities, physical inventory counts, and cycle counts at warehouses, factories, retail outlets, and distribution centers; reconcile discrepancies, assess compliance with approved stock-taking procedures, and recommend corrective actions.
• Verify accounting and ERP transactions to ensure accurate recording, proper authorization, and compliance with established financial controls.
• Prepare audit observation sheets and workings, maintain supporting documentation, and assist in the preparation of audit observations and reports.
• Perform follow-up reviews to verify the implementation and effectiveness of agreed corrective actions and management action plans.
• Assist in investigations, special audits, and other assignments as directed by the section heads and/or GM Audit.

Job Specification:

Education:

MBA, M.Com, B.Com, ACCA (Part Qualified), CA (CAF/Inter), ACMA (Part Qualified), or an equivalent qualification.

Experience:

04 to 06 years of relevant experience in Internal Audit, Finance, Accounts, Compliance, or a related function.

Job Related Competencies:

• Oracle ERP (mandatory)
• Advanced Microsoft Excel
• Microsoft Office (Word, PowerPoint, Outlook)
• Experience with computerized accounting and ERP systems
• Knowledge of internal controls, audit procedures, and financial reporting
• Time management and organizational skills
• Effective communication and interpersonal skills
• Report writing and documentation skills
• Negotiation and coordination skills
• Ability to work under pressure and meet deadlines
• Professional integrity and ethical conduct