AI & Backend Engineer

Agentraa; Pakistan; Remote; PKR 1,800,000 - 3,200,000; Full time

Job summary

Agentraa is seeking an AI & Backend Engineer to build and improve the systems behind the platform. You will work on the AI agent, backend services, ecommerce integrations and real-time support features powering customer conversations.

The role is ideal for someone who enjoys solving practical product problems, building reliable APIs, and turning AI capabilities into customer-facing features that operate safely in real environments.

Qualifications

• Proven experience with Node.js and TypeScript in backend services.
• Building robust APIs and integrating databases at scale.
• Familiarity with auth, permissions and data security best practices.
• Experience with ecommerce integrations is a plus.
• Ability to debug complex production workflows and write well-tested code.

Responsibilities

• Build and maintain Agentra’s backend services and APIs
• Improve AI agent reasoning, tool usage and conversation workflows
• Develop Shopify, WooCommerce and custom store integrations
• Build secure order, customer and product data workflows
• Improve human handoff, real-time messaging and agent collaboration
• Add monitoring, testing and safeguards for AI-driven actions
• Investigate bugs and improve reliability, speed and scalability
• Work closely with product and customer success on new features

Skills

Node.js

TypeScript

Backend development

APIs

Databases

Authentication

Data security

Debugging

Testing

Ecommerce integrations

Tools

REST APIs

AWS/GCP

CI/CD

Job description

We’re looking for an AI & Backend Engineer to help build and improve the systems behind Agentra. You’ll work on the AI agent, backend services, ecommerce integrations and real-time support features that power customer conversations across the platform.

This role suits someone who enjoys solving practical product problems, building reliable APIs and turning AI capabilities into features that work safely in real customer support environments.

Your Responsibilities

• Build and maintain Agentra’s backend services and APIs
• Improve AI agent reasoning, tool usage and conversation workflows
• Develop Shopify, WooCommerce and custom store integrations
• Build secure order, customer and product data workflows
• Improve human handoff, real-time messaging and agent collaboration
• Add monitoring, testing and safeguards for AI-driven actions
• Investigate bugs and improve reliability, speed and scalability
• Work closely with product and customer success on new features

Who We Are Looking For

• Strong experience with Node.js, TypeScript and backend development
• Experience building APIs, databases and third-party integrations
• Familiarity with LLMs, AI agents, prompt design or retrieval systems
• Good understanding of authentication, permissions and data security
• Comfortable debugging complex workflows and production issues
• Able to write clear, maintainable and well-tested code
• Experience with ecommerce or customer-support software is helpful
• Comfortable working independently in a small remote team

Why Join Us?

• Build core parts of a real AI customer-support platform
• Work across AI, backend systems and ecommerce integrations
• Take ownership from technical planning through production release
• Help shape Agentra while the product and team are still growing