Remote AI & Backend Engineer for Real-Time Support

Agentraa; Pakistan; Remote; PKR 1,800,000 - 3,200,000; Full time

Job summary

Agentraa is seeking an AI & Backend Engineer to build and improve the systems behind the platform. You will work on the AI agent, backend services, ecommerce integrations and real-time support features powering customer conversations.

The role is ideal for someone who enjoys solving practical product problems, building reliable APIs, and turning AI capabilities into customer-facing features that operate safely in real environments.

Qualifications

• Proven experience with Node.js and TypeScript in backend services.
• Building robust APIs and integrating databases at scale.
• Familiarity with auth, permissions and data security best practices.
• Experience with ecommerce integrations is a plus.
• Ability to debug complex production workflows and write well-tested code.

Responsibilities

• Build and maintain Agentra’s backend services and APIs
• Improve AI agent reasoning, tool usage and conversation workflows
• Develop Shopify, WooCommerce and custom store integrations
• Build secure order, customer and product data workflows
• Improve human handoff, real-time messaging and agent collaboration
• Add monitoring, testing and safeguards for AI-driven actions
• Investigate bugs and improve reliability, speed and scalability
• Work closely with product and customer success on new features

Skills

Node.js

TypeScript

Backend development

APIs

Databases

Authentication

Data security

Debugging

Testing

Ecommerce integrations

Tools

REST APIs

AWS/GCP

CI/CD

Job description

Agentraa is seeking an AI & Backend Engineer to build and improve the systems behind the platform. You will work on the AI agent, backend services, ecommerce integrations and real-time support features powering customer conversations.

The role is ideal for someone who enjoys solving practical product problems, building reliable APIs, and turning AI capabilities into customer-facing features that operate safely in real environments.