Zendesk Data & Systems Analyst — Hybrid & Upskilling

Emapta; Mandaluyong; Ibrido; PHP 893.000 - 1.339.000; Tempo pieno

Vantaggi offerti da questo lavoro

Day 1 HMO coverage with free dependent

Competitive Salary Package

PHp 3,000 monthly de minimis allowance

Day Shift Schedule

Hybrid work arrangement

Salary Advance Program

Descrizione del lavoro

Emapta Philippines is hiring a Data and Systems Analyst to integrate Zendesk CRM with SQL, BigQuery, Python, Tableau, and ETL to enhance data pipelines and automate workflows. The role focuses on improving BI, data quality, and system performance across Australia’s property technology landscape.

The position offers a hybrid work setup (Day 1 onsite) at SM Mega Tower, Ortigas, with opportunities for international collaboration and professional growth.

Competenze

• 3+ years in Data and Systems Analysis in a complex environment.
• At least 3 years Zendesk CRM experience with reporting and data quality.
• Extensive ETL, SQL, data modeling and pipeline work.
• Proficient in BigQuery or GCP for cloud data analysis.
• Strong Python for data automation and analysis.
• Tableau experience for dashboards and reporting.
• Experience with APIs and system integrations.
• Understanding of end-to-end finance processes in high-volume settings.
• Excellent communication and stakeholder management.

Mansioni

• Translate business needs into system, data, reporting, and workflow requirements.
• Extract, transform, and structure data from core platforms for reporting.
• Work with APIs and integrations to understand data flows and issues.
• Lead Finance Operations reporting and data requirements.
• Serve as liaison between Finance Operations and enabling system teams.
• Develop and improve reports and dashboards in Tableau or Power BI.
• Improve data readiness with clear definitions and controls.
• Identify automation opportunities and AI-enabled solutions.
• Document changes and support adoption through training and support.

Conoscenze

Zendesk CRM

SQL

BigQuery

Python

Tableau

ETL

APIs

Power BI

Data analysis

Stakeholder mgmt

Strumenti

BigQuery

Google Cloud Platform

Miro

Tableau

Descrizione del lavoro

Emapta Philippines is hiring a Data and Systems Analyst to integrate Zendesk CRM with SQL, BigQuery, Python, Tableau, and ETL to enhance data pipelines and automate workflows. The role focuses on improving BI, data quality, and system performance across Australia’s property technology landscape.

The position offers a hybrid work setup (Day 1 onsite) at SM Mega Tower, Ortigas, with opportunities for international collaboration and professional growth.