Youth Sports Scheduler & CRM Pro

vamasters, Inc.; Puerto Princesa; On-site; PHP 223,000 - 357,000; Full time

Job summary

vamasters, Inc. is seeking a reliable Customer Service and Appointment Setting Specialist to support a busy youth athletic training facility. You will be the first contact for member inquiries, handle requests, book sessions, and keep records organized.

The role requires strong English, superb organization, and comfort with GoHighLevel or similar CRM. Join a supportive team of coaches and staff and grow with the organization.

Qualifications

• Proven background in customer service, client support, or appointment setting.
• Hands-on experience with a CRM platform (GoHighLevel strongly preferred).
• Excellent written and spoken English with a friendly, professional tone.
• Strong organizational skills and close attention to detail in record keeping.

Responsibilities

• Reply to member inquiries and requests promptly and professionally
• Book, reschedule, and confirm training session appointments
• Manage and update lead and member records in the CRM
• Follow up with leads and members to keep the pipeline moving and cut down on no-shows
• Help onboard new members, including gathering information and setting them up in the system
• Escalate requests that need coaching or management input to the internal team
• Keep data accurate and organized across scheduling and CRM platforms
• Support general administrative tasks that keep daily operations running

Skills

Customer service

Appointment setting

CRM

English communication

Organizational skills

Data accuracy

Independent work

Issue escalation

Tools

GoHighLevel CRM

Job description

vamasters, Inc. is seeking a reliable Customer Service and Appointment Setting Specialist to support a busy youth athletic training facility. You will be the first contact for member inquiries, handle requests, book sessions, and keep records organized.

The role requires strong English, superb organization, and comfort with GoHighLevel or similar CRM. Join a supportive team of coaches and staff and grow with the organization.