Workspace & Workflows Support Specialist (Financial Markets)

LSEG; Philippines; On-site; PHP 600,000 - 1,200,000; Full time

Benefits offered by this job

Healthcare

Job summary

London Stock Exchange Group (LSEG) is seeking a Senior Associate for Workflows Customer Support in a global, flexible role. You will support Workspace and related products for Investment Banking clients, leveraging data, Excel tools, and BI insights to resolve complex issues.

You will collaborate with Account and Sales teams, contribute to knowledge management, and help drive operational excellence in a fast-paced environment.

Qualifications

• Bachelor’s degree in finance or business.
• Experience in customer service or finance industry preferred.
• Strong English communication and analytical skills.

Responsibilities

• Provide high quality, end-to-end customer experience with our products and data.
• Maintain high customer satisfaction with a focus on expertise and accuracy.
• Collaborate with client teams, sales, and knowledge management to resolve issues.

Skills

Financial markets knowledge

Customer service orientation

Analytical thinking

English proficiency

Team collaboration

Education

Bachelor's Degree in finance/business

CFA Level I or equivalent

Tools

LSEG Excel add-in

Workspace Excel add-in

PowerBI

VBA

Bomgar/MS Teams

Job description

London Stock Exchange Group (LSEG) is seeking a Senior Associate for Workflows Customer Support in a global, flexible role. You will support Workspace and related products for Investment Banking clients, leveraging data, Excel tools, and BI insights to resolve complex issues.

You will collaborate with Account and Sales teams, contribute to knowledge management, and help drive operational excellence in a fast-paced environment.