Workforce Management Consultant

Elmo Software; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

ELMO Software is seeking a Workforce Management Consultant in Makati to implement Rotageek and ELMO’s workforce management solutions for customers.

You’ll gather requirements, run workshops, configure solutions and support delivery through testing, go-live and hypercare, translating WFM needs into practical system solutions across scheduling, time & attendance, leave, mobile features, self-service, reporting and integrations.

Qualifications

• Experience in workforce management, rostering, time & attendance, payroll, HR tech or SaaS.
• Experience supporting software implementation, configuration, testing, training or optimisation.
• Ability to gather requirements and translate business needs into practical system solutions.
• Understanding of HR, payroll and workforce management integrations and data flows.
• Strong troubleshooting and stakeholder management skills.
• Experience with testing, cutover, go-live, hypercare or post-go-live optimisation.

Responsibilities

• Support workforce management implementations from discovery through post-go-live optimisation.
• Gather requirements and contribute to solution design workshops.
• Configure solutions in line with designs, customer needs and implementation standards.
• Maintain requirements, configuration records, test evidence, issues, actions and customer documentation.
• Support testing across workforce management, payroll and HR Core, including defect follow-up.
• Investigate cross-system issues and raise well-documented tickets.
• Manage customer actions, dependencies, risks and milestone readiness with internal teams.
• Communicate clearly with customers throughout workshops, testing, rollout and stabilisation.
• Contribute to playbooks, templates, training materials and knowledge sharing.

Skills

WFM

Roster management

Time & attendance

Payroll integrations

Stakeholder mgmt

Workshop facilitation

Job description

Founded in 2002, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and UK. Our comprehensive suite of ISO-certified solutions covers the entire employee lifecycle, empowering HR professionals to effectively manage their workforce and contribute to strategic decision-making.

At ELMO, our purpose is unleash the impact of HR. Designed with flexibility and scalability in mind, ELMO's one-stop HR Information System (HRIS) adapts to your unique needs and workflows, ensuring seamless integration into your existing processes. Leveraging powerful technology, automation, and data analytics, ELMO Software equips organizations with the tools they need to drive efficiency and enhance employee engagement.

Join us and be part of a dynamic team dedicated to transforming HR practices through cutting-edge technology!

Life & Culture...

At ELMO, you’ll join an extraordinary team dedicated to making a significant impact. We cultivate an authentic, collaborative, and vibrant work environment where creativity thrives.

As an ELMOnian, you become part of an exceptional community that encourages personal and professional growth. Here, you’ll be supported through challenges, inspired to push your boundaries, and celebrated for your contributions. Join us to not only advance your career but also to enjoy a fulfilling and enjoyable workplace experience!

About the role...

As a Workforce Management Consultant, you will implement Rotageek and ELMO’s wider workforce management solutions for customers.

You’ll gather requirements, run workshops, configure solutions and support delivery through testing, go-live and hypercare. You’ll translate workforce management needs into practical system solutions while building expertise across scheduling, time and attendance, leave, mobile functionality, employee self-service, reporting and integrations.

What you’ll do

• Support workforce management implementations from discovery through post-go-live optimisation.
• Gather requirements and contribute to solution design workshops.
• Configure solutions in line with agreed designs, customer needs and implementation standards.
• Maintain requirements, configuration records, test evidence, issues, actions and customer documentation.
• Support testing across workforce management, Payroll and ELMO HR Core, including defect follow-up.
• Investigate cross-system issues, perform initial root-cause analysis and raise well-documented tickets.
• Manage customer actions, dependencies, risks and milestone readiness with internal teams.
• Communicate clearly with customers throughout workshops, testing, rollout and stabilisation.
• Contribute to playbooks, templates, training materials, knowledge sharing and continuous improvement.

What you’ll bring

• Experience in workforce management, rostering, time and attendance, payroll, HR technology or SaaS.
• Experience supporting software implementation, configuration, testing, training or optimisation.
• Ability to gather requirements and translate business needs into practical system solutions.
• Understanding of HR, payroll and workforce management integrations and data flows.
• Strong troubleshooting, problem-solving, prioritisation and stakeholder management skills.
• Confidence explaining complex concepts clearly and supporting customer workshops.
• Experience with testing, cutover, go-live, hypercare or post-go-live optimisation.
• A customer-focused, collaborative approach with strong ownership and follow-through.

Our values:

• Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
• Obsess over Customers – Everything we do is designed to positively impact our customers.
• Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
• Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team - a commitment reflected in our Reconciliation Action Plan.

As the first software company in Australia and New Zealand to achieve ISO 42001:2023 Certification, we're passionate about responsible, secure and safe AI. Key to this role is an awareness of data privacy and security, as you'll be working with sensitive employee data in accordance with our ISO 27001:2022 Certified security policies.