Workforce Administration Specialist

Iron Mountain; Mexico; On-site; PHP 390,600 - 613,800; Full time

Benefits offered by this job

Competitive compensation

Flexible work options

Health and retirement plans

Professional growth

Job summary

Iron Mountain is seeking a motivated Workforce Specialist to join our HR Operations team. You will ensure compliant management of employee data and processes across the full lifecycle to uphold global standards.

In this role you will handle data management, onboarding and offboarding support, local regulatory reporting, and benefits administration to support our regional teams in Latin America and beyond. Strong attention to detail, experience with HRIS (Workday) and ServiceNow, and fluency in

Qualifications

• 2–4 years of HR administration or operations support.
• Experience with HRIS systems, especially Workday.
• Fluency in English and local language; Spanish/French if applicable.
• Strong data privacy and confidentiality.
• Proficient with Google Suite and data organization.

Responsibilities

• Maintain accurate local employee records and ensure compliance.
• Support onboarding and offboarding processes across regions.
• Prepare local government HR reports and ensure deadlines.
• Manage benefits enrollments, changes, and leave tracking.

Job description

Iron Mountain is seeking a motivated Workforce Specialist to join our Human Resources Operations team.

In this role, you will be responsible for ensuring the consistent, effective, and compliant management of employee data, processes, and services throughout the entire employee lifecycle to maintain global organizational standards.

What You’ll Do

• Data Management & Compliance: Maintain and organize local employee files and digital records to guarantee total accuracy, completeness, and strict adherence to company policies and data privacy regulations.
• Onboarding & Offboarding Support: Support regional hiring processes across Latin America by initiating new hires in Workday, coordinating document collection, executing local termination cases, and managing Form I‑9 Employment Eligibility Verification compliance.
• Government & Regulatory Reporting: Assist in preparing and submitting required local government Human Resources reports, ensuring all strict regulatory deadlines and criteria are met without deviations.
• Benefits & Absence Administration: Support local benefits programs by processing enrollments, changes, and terminations, while accurately tracking employee leaves and absences within our internal systems.

What You’ll Bring

• 2 to 4 years of experience in Human Resources administrative roles, data entry, or similar operational support functions.
• Strong knowledge of Human Resources Information Systems (HRIS)—specifically Workday—and case management tools such as ServiceNow.
• Full professional proficiency in English and the local language of the supported region (fluency in Spanish and French is required if supporting Spain/France).
• Advanced mastery of digital collaboration tools, preferably Google Suite, for data organization, reporting, and high‑concentration tasks.
• Exceptional attention to detail, strong time‑management skills, and the proven ability to handle highly confidential information with total discretion.

What We Offer

• Competitive compensation and benefits aligned with experience.
• Flexible work options and alternative work arrangements to support work‑life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

If you are a detail‑oriented Human Resources professional ready to make an impact on our global workforce operations, we want to hear from you. Apply today!

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail].

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, please refer to the company resources.

Requisition: J0105245