Windows Lead

Tata Consultancy Services; Taguig; On-site; PHP 700,000 - 1,100,000; Full time

Benefits offered by this job

Job summary

Tata Consultancy Services seeks an experienced Infrastructure Specialist to deliver technical support for enterprise IT services and ensure delivery against SLA. You will lead service delivery, optimize Active Directory, VMware, GPO, and Windows Server operations, coordinate resources, and collaborate with client teams to meet KPI and drive continuous improvement.

Data centre operations and strong documentation are essential.

Qualifications

• Extensive hands‑on experience with AD and related tasks.
• Experience with VMware environments and ESXi/vCenter.
• Strong knowledge of GPO policies and AD DNS/DHCP.
• Experience in vulnerability management and system monitoring/auditing.
• Ability to deploy and operate scalable, highly available systems.
• Experience across private/public cloud environments.
• Windows Server 2008/2012 R2 AD administration.
• Familiarity with WSUS and SCCM server administration.
• Excellent documentation and presentation skills.
• Data centre operations exposure.
• Strong analytical problem solving and service orientation.
• Ability to work independently and as part of a team.

Responsibilities

• Overall accountability for technical support for infrastructure services delivery.
• Lead the service delivery technical team and ensure efficient execution of processes.
• Identify customer needs and oversee service delivery within business context.
• Ensure resources are utilized to meet SLA and KPI commitments.

Skills

Active Directory

VMware

Windows Server

GPO policies

Vulnerability management

Monitoring & auditing

Cloud environments

DNS/DHCP

WSUS/SCCM

VMotion/DRS

Customer interaction

Data centre operations

Documentation

Individual performer & team player

Tools

ESXi/vCenter

SCCM

DNS/DHCP management tools

Job description

Desired Competencies (Technical/Behavioral Competency)

Must-Have

• Around 6 to 15 years of domain experience managing AD, Windows, VMware, Hyper-V
• Extensive and hands‑on knowledge in all facets of AD‑related tasks and activities.
• Extensive and hands‑on experience on VMware environment
• Thorough understanding on creation and modification of GPO policies
• Extensive experience in vulnerability management
• Experience in monitoring and auditing systems
• Ability to deploy, manage, and operate scalable, highly available, and fault‑tolerant systems
• Experience working in both a private or public cloud environment
• Administering a Microsoft Windows 2008 and 2012 R2 active directory domain using standard Microsoft snap‑ins such as Active Directory Users and Computers, Domains and Trusts, Sites and Services, Active Directory replication, and others as necessary.
• Understanding of FSMO Roles
• Creating objects, shares, groups in active directory
• Microsoft Distributed File System
• Microsoft Distributed File System Replication
• Microsoft File/Print services
• Experience managing Active Directory‑integrated DNS and DHCP solutions.
• Improve AD processes and automate repetitive tasks wherever feasible.
• Configuring and maintaining WSUS and/or SCCM server
• Excellent writing skills with a proven background in writing documentation & presentations
• Installation of ESX Servers, vCenter Server and vSphere Client
• Extensive knowledge in advance features of ESX VMOTION, SVMOTION, HA and DRS.
• Excellence in Customer interaction
• Experience in Data Centre operations.
• Excellence in strategic and analytical problem solving
• Experience in Operations/Consulting background
• Should be Individual Performer and team player

Good-to-Have

• Microsoft Certification

Responsibility of / Expectations from the Role

1 Overall accountability for the technical support for Infrastructure services delivery for the client

2 Leading the service delivery technical team, managing conflict and ensuring the team’s processes and tasks are carried out efficiently

3 Identifying customer needs and overseeing service delivery within the business context

4 Ensure all resources engaged are effectively utilised for delivering services meeting the agreed SLA and KPI