Wholesale Supervisor

LCC - Liberty Commercial Center Inc.; Naga; On-site; PHP 300,000 - 460,000; Full time

Job summary

LCC - Liberty Commercial Center Inc. is seeking a Wholesale Supervisor to oversee daily wholesale operations, ensuring accurate order processing, inventory control, and exceptional service for bulk clients.

You will supervise the wholesale team, coordinate with suppliers and logistics, and drive sales growth through strong relationship management and operational efficiency.

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain, or related field.
• 1–3 years in wholesale, retail, or supermarket ops with supervisory experience.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and customer service.

Responsibilities

• Oversee daily wholesale department activities including order processing, invoicing, packing, and delivery coordination.
• Ensure accurate and timely fulfillment of wholesale orders and monitor stock levels.
• Coordinate with procurement, warehouse, and logistics to maintain product availability.
• Build relationships with wholesale/institutional clients and identify growth opportunities.

Skills

Leadership

Communication

MS Office

POS software

Education

Bachelor's degree in Business Administration or related

Tools

POS software

Job description

The Wholesale Supervisor is responsible for overseeing wholesale operations within the supermarket, ensuring smooth order processing, accurate inventory management, and exceptional customer service for bulk/wholesale clients. This role supervises the wholesale team, coordinates with suppliers and logistics, and drives sales growth through effective relationship management and operational efficiency.

Key Responsibilities:

1. Wholesale Operations Management

• Supervise daily wholesale department activities including order processing, invoicing, packing, and delivery coordination.
• Ensure accurate and timely fulfillment of wholesale customer orders.
• Maintain product availability and monitor stock levels for wholesale items.
• Coordinate with the procurement and warehouse teams to ensure product replenishment.

2. Sales & Customer Relationship Management

• Build and maintain strong relationships with wholesale and institutional clients.
• Handle customer inquiries, resolve issues, and ensure a high level of satisfaction.
• Identify new business opportunities and assist in expanding the wholesale customer base.
• Support the Wholesale Manager in implementing pricing strategies and promotions.

3. Team Supervision & Training

• Supervise and motivate wholesale sales and warehouse staff.
• Assign daily tasks and monitor performance to ensure operational targets are met.
• Conduct regular team meetings and provide training on products, systems, and customer service.

4. Reporting & Compliance

• Prepare daily/weekly sales and inventory reports.
• Ensure compliance with company policies, health and safety standards, and local regulations.
• Monitor credit sales and coordinate with accounts for timely payment collection.

5. Coordination & Communication

• Liaise with logistics, warehouse, and procurement departments to ensure efficient supply chain operations.
• Work closely with management to forecast sales trends and plan stock accordingly.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Supply Chain Management, or related field (preferred).
• 1-3 years of experience in wholesale, retail, or supermarket operations (at least 1 year in a supervisory role).
• Strong leadership and team management skills.
• Excellent communication, negotiation, and customer service skills.
• Proficient in MS Office and retail management/POS software.
• Strong analytical and problem-solving abilities.
• Ability to work under pressure and handle multiple tasks simultaneously.