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S&R Membership Shopping in Quezon City, Metro Manila, is seeking a Store Operations Supervisor to drive volume sales through effective direction and excellent customer service.
The role involves analyzing sales performance, coordinating with Buying to prevent stockouts, guiding stockers and operators, preparing reports, and implementing promotional events while maintaining grooming and professional standards.
Executes direction and sales strategies relative to volume shopping to achieve or improve sales targets.
Monitors and analyses sales performance and transaction reports to determine possible areas of improvement.
Attends and ensures that large account transactions are handled well.
Attends to customer complaints with the direction of promoting goodwill.
Ensures that all large merchandise for pickup is prepared and properly tagged.
Coordinates closely with the Buying department to ensure full stock of fast selling items and to avoid stock out of merchandise.
Makes recommendation on items and promotional events.
Prepares Sales Reports and conducts periodic canvassing or competitor’s price check and submits these to the Warehouse Manager. Conducts splinter meeting for closing shift of stockers and operators.
Observes proper grooming standards and wearing of company uniform at all times, courtesy towards members, fellow employees and company officers, punctuality at all times and provides proper training including skills development to subordinates.
Assists Warehouse / Store Manager plan strategies on how to lower inventories due to over stock.
Performs other related tasks as may be assigned by immediate superior or the Duty Manager
Bachelor’s degree in Business Administration, Marketing, or a related field
With at least 2 years of experience in wholesale, distribution, or retail operations
Proven supervisory or team leadership experience
Strong background in sales management, inventory control, and account handling