WFM Supervisor: Drive Data-Driven Growth

iQor; Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

iQor in Manila is seeking a Supervisor with 2-3 years of work experience, including supervisory duties in a WFM setting. You will oversee teams, monitor performance, and drive process improvements.

Proficiency in Excel and reporting tools is essential, along with the ability to read and interpret complex data. A Bachelor's degree in Business Administration or a related field is preferred, with flexibility to work varying shifts.

Qualifications

• 2-3 years of work-related experience with supervisory experience in WFM setting.
• Bachelor's degree or equivalent; Business Administration or related field preferred.
• Proficiency in Excel and reporting tools; ability to analyze data.

Skills

Experience and supervisory in WFM

Interpersonal skills

Leadership and development

Shift flexibility

Excel proficiency

Programming knowledge (adv)

Reporting tools

Complex data interpretation

Education

Bachelor's Degree in Business Administration or related field

Tools

Reporting tools

Excel

Job description

iQor in Manila is seeking a Supervisor with 2-3 years of work experience, including supervisory duties in a WFM setting. You will oversee teams, monitor performance, and drive process improvements.

Proficiency in Excel and reporting tools is essential, along with the ability to read and interpret complex data. A Bachelor's degree in Business Administration or a related field is preferred, with flexibility to work varying shifts.