WFM Senior Executive: Capacity & Forecasting Lead

Wipro Philippines Inc.; Cebu City; Sur place; PHP 600 000 - 800 000; Plein temps

Résumé du poste

Wipro Philippines Inc. in Cebu is seeking a Senior Executive for Workforce Management (WFM) to manage headcount, capacity planning and forecasts. You will coordinate with internal and external stakeholders, analyze scheduling outputs and guide hiring movements.

The role requires leading a team and ensuring accurate monthly reports for client accounts. Join a global digital transformation leader and contribute to optimizing workforce efficiency in Cebu.

Qualifications

• Experience in headcount and capacity planning for processes.
• Forecasting volume, productivity and shrinkages.
• Experience preparing monthly reports for accounts.
• Coordinate with internal/external stakeholders on capacity planning and hiring.

Responsabilités

• Prepare and maintain headcount and capacity planners for assigned processes.
• Prepare forecasts for volume, productivity and shrinkages.
• Prepare monthly reports for individual accounts.
• Validate production and non-production hiring and/or internal movements.
• Analyze scheduling outputs and recommend changes as needed.
• Coordinate with stakeholders on capacity planning and hiring matters.
• Coordinate with cross-functional teams on resource planning and movements.
• Supervise and train team members performing tasks.

Connaissances

Headcount planning

Capacity planning

Forecasting

Stakeholder coordination

Team supervision

Data analysis

Outils

Excel

Power BI

Description du poste

Wipro Philippines Inc. in Cebu is seeking a Senior Executive for Workforce Management (WFM) to manage headcount, capacity planning and forecasts. You will coordinate with internal and external stakeholders, analyze scheduling outputs and guide hiring movements.

The role requires leading a team and ensuring accurate monthly reports for client accounts. Join a global digital transformation leader and contribute to optimizing workforce efficiency in Cebu.