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BruntWork is seeking an Operations & Project Coordinator in the Philippines to own administrative and project oversight, freeing the owner for strategic initiatives. Schedule is Monday–Friday, 40 hours weekly with AEST alignment.
The role focuses on end-to-end Simpro job lifecycle, invoicing, data gathering, and SOP development. The ideal candidate demonstrates strong organizational skills, experience with AI tools, and the ability to draft professional communications while collaborating with
Our client is looking for an Operations & Project Coordinator to take ownership of vital administrative and project oversight functions, directly freeing up the owner's time for high-level strategic initiatives. This role is absolutely critical to the company's strategic growth and operational transformation.
Monday - Friday, 8:00 AM - 5:00 PM AEST, with 1 hour unpaid break (40 work hours per week)
Systematically manage the end-to-end lifecycle of small maintenance jobs within Simpro, including job creation, scheduling, and invoicing.
Proactively manage the main business inbox, triaging communications, flagging urgent emails, and drafting professional responses.
Ensure timely and accurate client invoicing, payment reconciliation, and diligent follow-up on accounts receivable.
Monitor Simpro daily for technician job notes and progress updates, proactively following up on missing or incomplete information.
Assist in gathering and organizing project-specific data to improve profitability tracking against quoted pre-builds (e.g., undergrounds, lighting).
Prepare and organize all project handover documents for review and submission, ensuring timely completion and eliminating bottlenecks.
Identify and implement opportunities to leverage Simpro's full capabilities for improved job setup, tracking, reporting, and overall operational flow.
Research, explore, and recommend appropriate AI tools (e.g., Claude, ChatGPT) to automate repetitive tasks and enhance information synthesis.
Document existing administrative workflows (e.g., small job creation to invoicing) and create comprehensive Standard Operating Procedures (SOPs) for all recurring tasks.
Develop and maintain a searchable knowledge base with checklists and best practices for administrative functions.
Collaborate with the Simpro coach and offshore estimator to ensure seamless system integration and data flow.
Provide administrative support and assistance to the new full-time admin as needed.
Proven, extensive experience with Simpro software for job management, quoting, scheduling, and invoicing.
Demonstrated ability to leverage AI tools (e.g., Claude, ChatGPT) for process streamlining, research, and efficiency gains.
Exceptional organizational skills, meticulous attention to detail, and a proactive problem-solving mindset.
Strong written and verbal communication skills for internal and external interactions.
Ability to work independently, manage multiple priorities, and ensure timely completion of tasks.
Permanent work from home
Immediate hiring
Health Insurance Coverage for eligible locations