WFH Logistics Operations Coordinator

BruntWork; Metro Manila; Remote; PHP 2,647,000 - 4,159,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible

Job summary

BruntWork is seeking a reliable Logistics Operations Coordinator for a full-time remote role. You will manage time-critical logistics communications, track ETAs, and assign tasks to US-based agents, working during US overnight hours to support high-priority shipments for airline, marine, and government clients.

Responsibilities include handling emails, calls, and coordinating with a remote team to maintain timely updates and smooth operations.

Qualifications

• Must have experience in logistics, operations coordination, or administrative support.
• Excellent written and verbal English communication skills.
• High attention to detail with reliability for handling critical client updates.
• Ability to work overnight shifts aligned with U.S. Eastern Time zone operations.
• Familiarity with third-party software, email clients, and cloud phone applications.

Responsibilities

• Manage incoming email responses and customer inquiries regarding logistics ETAs.
• Handle inbound and outbound phone calls using cloud-based phone systems like Google Voice.
• Assign orders to internal U.S. based agents and follow up to ensure prompt handling.
• Coordinate high-value logistic tasks for airline, marine, and government clients.
• Ensure timely communication and updates for sensitive time-critical shipments.

Skills

English fluency

Logistics coordination

Attention to detail

Overnight shift experience

Remote collaboration

Tools

Google Voice

Email clients

Third-party software

Job description

Job Overview

We are seeking a reliable and detail-oriented Logistics Operations Coordinator to manage time-critical logistics communications and order workflow. In this full-time remote role, you will handle email inquiries, track ETAs, manage inbound and outbound calls, and assign tasks to US-based agents. Working directly with our remote team during US overnight hours, you will ensure high-priority shipments for airline, marine, and government clients stay on track.

Schedule

• Mon - Fri, 10 PM - 7 AM EST (40 hrs per week)

Responsibilities

• Manage incoming email responses and customer inquiries regarding logistics ETAs


• Handle inbound and outbound phone calls using cloud-based phone systems like Google Voice


• Assign orders to internal U.S. based agents and follow up to ensure prompt handling


• Coordinate high-value logistic tasks for airline, marine, and government clients


• Ensure timely communication and updates for sensitive time-critical shipments

Must-Have Requirements

• Excellent written and verbal English communication skills


• Previous experience in logistics, operations coordination, or administrative support


• High attention to detail with strong reliability for handling critical client updates


• Ability to work overnight shifts aligned with U.S. Eastern Time zone operations


• Familiarity with third-party software, email clients, and cloud phone applications

Independent Contractor Perks

• Permanent work from home


• Immediate hiring


• Health Insurance Coverage for eligible locations