WFH - Appointment Setter - Voice

Cyberbacker Careers; Butuan; On-site; PHP 279,000 - 469,000; Full time

Job summary

Cyberbacker Careers is seeking an ISA/Appointment Setter (Voice) to engage leads, schedule appointments with clients, and follow up to convert interest into booked meetings. You will handle inbound calls, texts, and emails, use scripts to present value, and update the CRM with interactions.

The role emphasizes strong communication, organization, and reliable calendar management. Excellent English, persuasive dialing skills, and a customer-focused mindset are essential.

Qualifications

• Excellent English communication skills, verbal and written.
• Persuasive communicator who thrives on building connections.
• Organized and able to manage multiple follow-ups and schedules.
• Experience in appointment setting, sales, or customer support is a plus.
• Comfortable using scripts and handling objections with confidence.

Responsibilities

• Call and engage leads to schedule appointments with clients.
• Conduct follow-ups and nurture prospects until appointments are set.
• Handle inbound calls, texts, and emails from potential clients.
• Follow scripts to deliver value and handle objections effectively.
• Update CRM with accurate and timely client interaction details.
• Coordinate and manage appointment calendars.

Skills

Persuasive communication

English fluency

Active listening

CRM updating

Calendar management

Call scripts

Multitasking

Appointment setting

Job description

ISA/Appointment Setter (Voice)

Key Responsibilities

• Call and engage leads to schedule appointments with clients
• Conduct follow-ups and nurture prospects until appointments are set
• Handle inbound calls, texts, and emails from potential clients
• Follow scripts to deliver value and handle objections effectively
• Update CRM with accurate and timely client interaction details
• Coordinate and manage appointment calendars

Profile Requirements

• Persuasive communicator who thrives on building connections
• Excellent English communication skills (verbal and written)
• Confident in phone calls and comfortable using call scripts
• Strong customer service mindset with active listening skills
• Persuasive, resilient, and goal-driven personality
• Organized and able to manage multiple follow-ups and schedules
• Experience in appointment setting, sales, or customer support is a plus