Wealth Management - Vice President - Quality Manager

Testing Site - JPMC; Metro Manila; On-site; PHP 2,000,000 - 4,500,000; Full time

Job summary

JPMorganChase in Manila seeks a Wealth Management Vice President of Quality Management to lead a 25–30 person QC team overseeing Credit Middle Office operations. You will ensure proper client setups for credit facilities, adherence to Private Banking guidelines, and compliance with FIRREA, Reg Z, and MDIA.

The role emphasizes governance, risk control, and process improvements in a fast-paced setting. The position requires strong leadership, collaboration with global partners, and the ability to

Qualifications

• Extensive leadership and quality-control experience in banking.
• Strong knowledge of credit risk and private banking standards.
• Ability to drive governance, risk controls and process improvements.

Responsibilities

• Lead a team of 25–30 QC reviewers across Credit Middle Office operations.
• Ensure client setup for lines of credit and confirm complete documentation.
• Ensure compliance with Private Banking guidelines and lending regs.
• Review covenant terms, identify resolutions, and escalate as needed.
• Coordinate with global partners on governance and quarterly reviews.
• Manage team compliance, SLAs, and quality reporting to stakeholders.
• Provide coaching and career development for team members.

Skills

Leadership skills

Quality management

Credit risk concepts

Stakeholder management

Team leadership

Regulatory/compliance knowledge

Tools

ARC

EN

SRGT

CRRT

OWL

SELM

Job description

Wealth Management - Vice President - Quality Manager

Job Information

• Job Identification 210688202
• Job Category Quality
• Business Unit Asset & Wealth Management
• Posting Date 04/07/2026, 03:08 AM
• Locations 11th Avenue corner 36th Street Uptown Bonifacio, MANILA, 1635, PH
• Job Schedule Full time
• Job Shift Variable

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

Job Description

Job summary

The purpose of the job is to doadministration and the maintenance of Private Banking credit facilities and exposures in line with Corporate Credit policy. The functions performed by this team are critical to protecting the bank from potential credit losses. Individuals may work directly with Capital Advisors, Analysts, Credit Officers, Mortgage Advisors, and other internal/external partners throughout the credit life cycle Supported functions include but are not limited to the following:

Collateral Monitoring, Covenant Process Coordination, Documentation Preparation and Review , Client & Facility Set-up and Maintenance , Annual Review Coordination , Exception Tracking & Escalation Coordination , Data Report Generation , 2nd level review, Application Folder Maintenance

Job responsibilities

• The VP role will lead a team of 25 to 30 QC reviewers conducting quality control checks for the Credit Middle Office operations encompassing PBA and IPB regions.
• Ensures supervision and oversight on Client set ups for line of credit facilities in the credit systems and confirmations that all required credit documentation is complete.
• Ensure compliance to Private Banking guidelines/policy and Federal Lending Regulations (FIRREA, Reg Z., MDIA).
• Encourages practice & usage of all available resources to find, review information in the system of record to prepare quality reports Covenant Agreements and Loan Agreements.
• Reviews current and all pending exceptions to covenant agreement terms that occur. Confirms their accuracy and proactively could identify an appropriate resolution prior to escalation to extended team members to highlight to Underwriters and Bankers for resolution.
• Coordinates with his team and global partners on a regular basis including, but not limited to, alignment call facilitations, project discussion and QC SOP annual reviews.
• Manages QC Team Compliance, SLA, Capacity, Inventory, Aged exceptions and Quality Results presentation to stakeholders.
• Manage a team of quality control analyst, provide coaching and performance & career development.
• Interpret firm policies and compliance requirements for incorporation into company systems/procedures.
• Contribute to the continuous improvement and development of the quality initiatives and engineer process change as needed.
• Assist data owners and approvers and participate to meet schedules or resolve problems at peer level.
• Maintain a risk and controls mindset, able to challenge the status quo and identify process efficiencies.
• Any additional responsibilities assigned by management which may include assistance to process transfers, partner communications, maintenance of quality agreements, etc.

Required qualifications, capabilities, and skills

• Minimum 12+ years of work experience and any additional professional degree will be an added advantage.
• Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization
• Understanding of credit concepts, derivatives, FX and participations/syndications, credit legal issues and be able to quickly determine sensitivity to business risk.
• Prior exposure to traditional credit products and traditional credit product loan documentation a plus
• Experience using the Credit Risk Infrastructure tools and applications (ARC, EN, SRGT, CRRT, OWL, SELM, etc) a plus
• Strong knowledge of banking operations.
• Leadership skills to drive discussions and lead the group
• Relationship building with diverse groups and senior executives.
• Have an affinity or ability for systems thinking.
• People management experience and Client focus
• Control orientated and Risk awareness
• Leadership - Leads by example and is an effective role model (e.g. takes the lead and actions reflect an appropriate level of independence; demonstrates the ability to initiate and effect change and continuous improvement, contributes significantly to the on-going development of people.
• Thinking Strategically - Be able to drive positive changes, promote ownership and demonstrate "My business Mentality".
• Manages Relationships through inclusivity and is able to actively manage stake holders and demonstrate collaborative team work.
• Communication - Is organized, clear and confident in written and oral communications. Actively engages in discussions offering expertise, opinions, advice and is able to communicate incisively at all levels.
• People management: Manages his teams through active engagement and develops key talent. Must be able to flex his/ her style to get the best out of the people
• Teamwork - Creates and/or contributes to an environment of collaboration and mutual responsibility (e.g. effectively influences others to gain cooperation and address issues; initiates and is responsive to requests from other products, regions, etc.)

Should be creative and innovative; challenges status quo; generates strategic advice/product/client solutions

Have a track record of formulating innovative ideas and gaining buy-in from senior management in addition to a track record of execution/delivery/process improvement/leadership in a challenging environment

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.