Warranty Coordinator

San Miguel Corporation; Metro Manila; On-site; PHP 335,000 - 502,000; Full time

Job summary

San Miguel Corporation is seeking a Warranty Coordinator to manage vehicle warranty claims, ensuring compliance with manufacturer policies and timely processing of approvals and reimbursements. You will review service documentation, verify eligibility, track claims with manufacturers or suppliers, coordinate with service teams and dealerships, and maintain accurate warranty records.

Minimum qualifications include a degree in Automotive Technology or Business Administration and 1–2 years in

Qualifications

• Graduate of Automotive Technology, Business Administration, or related field.
• 1–2 years of experience in warranty administration or automotive service coordination.
• Knowledge of vehicle warranty processes.
• Strong organizational, communication, and computer skills.

Responsibilities

• Process and submit warranty claims.
• Verify service and repair documentation for eligibility.
• Track claims and follow up with manufacturers or suppliers.
• Coordinate with service teams and dealerships to resolve warranty issues.
• Maintain accurate warranty records and reports.

Skills

Organizational skills

Communication skills

Computer skills

Education

Automotive Technology or Business Administration degree

Job description

The Warranty Coordinator manages vehicle warranty claims, ensuring compliance with manufacturer policies and timely processing of approvals and reimbursements.

Minimum Qualifications:

• Must be a graduate of Automotive Technology, Business Administration, or a related field
• 1–2 years’ experience in warranty administration or automotive service coordination
• Knowledge of vehicle warranty processes
• Strong organizational, communication, and computer skills

Key Responsibilities:

• Process and submit warranty claims
• Verify service and repair documentation for eligibility
• Track claims and follow up with manufacturers or suppliers
• Coordinate with service teams and dealerships to resolve warranty issues
• Maintain accurate warranty records and reports