Warranty Claims & Tooling Coordinator

NISSAN COMMONWEALTH INC; Bulacan; On-site; PHP 30,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Training opportunities

Job summary

An automotive company in Bulacan seeks a Warranty Processor and Tool Keeper to administer warranty claims and maintain workshop tools. The ideal candidate will have a diploma in automotive or technical fields, experience with warranty processes, and proficiency in dealer management systems like NIMS and YANA. Responsibilities include managing claims, ensuring customer satisfaction, and enforcing safety standards in the workshop. Candidates should have strong communication skills and attention to detail.

Qualifications

• Knowledge of various warranty programs and procedures.
• Experience in managing and processing warranty claims.
• Ability to perform tests on automotive systems including diagnostics.

Responsibilities

• Administer all warranty claims and maintain customer satisfaction.
• Act as the liaison between Nissan Philippines and customers regarding claims.
• Manage inventory and conditions of workshop tools and equipment.

Skills

Knowledge of warranty processes

Experience with dealer management systems

Good communication skills

Attention to detail

Education

Automotive or technical diploma

Tools

NIMS

YANA

Job description

An automotive company in Bulacan seeks a Warranty Processor and Tool Keeper to administer warranty claims and maintain workshop tools. The ideal candidate will have a diploma in automotive or technical fields, experience with warranty processes, and proficiency in dealer management systems like NIMS and YANA. Responsibilities include managing claims, ensuring customer satisfaction, and enforcing safety standards in the workshop. Candidates should have strong communication skills and attention to detail.