Warehouse Management System Operator

2GO Group; Carmen; On-site; PHP 201,000 - 312,000; Full time

Job summary

2GO Group is seeking a detail‑driven WMS Operator to ensure the accuracy of warehouse transactions, from picking to order confirmation, and to keep the Warehouse Management System up to date.

You will coordinate with Warehouse, CSD, Transport and IT teams, monitor stock expiry dates, support monthly KPI reporting, and help deliver reliable service to customers.

Qualifications

• 1 year of related work experience in warehousing or logistics.
• Graduate of a 4-year business/IT-related course or equivalent.

Responsibilities

• Process all orders for picking and invoicing within the day.
• Provide instructions to Warehouse Team on priority delivery orders.
• Coordinate with CSD, Transport and Warehouse Team on special instructions.
• Check picking status and stock replenishment with Warehouse Team.
• Coordinate with IT on system downtimes and issues.
• Verify minimum expiry dates of stocks before picking.
• Respond to queries from all concerned departments.
• Assist in monthly KPI report preparation.

Tools

MS Excel

Job description

Here’s the difference you’ll make..

At 2GO Group, you will help ensure the accuracy and reliability of warehouse operations by maintaining the integrity of critical inventory and transaction data. As a WMS Operator, you will monitor daily warehouse transactions related to picking and order confirmation, ensuring that all activities recorded in the Warehouse Management System (WMS) are complete, accurate, and properly accounted for.

Your attention to detail and commitment to operational excellence will support inventory accuracy, enable efficient order fulfillment, and provide the visibility needed for informed decision-making. By working closely with warehouse teams and ensuring timely transaction validation and system updates, you will play a key role in driving operational efficiency and delivering exceptional service to our customers.

What you’ll do..

• Processes all orders for picking and invoicing within the day for next day delivery.
• Provides instruction to Warehouse Team on the priority delivery orders that needs to be picked.
• Closely coordinate with CSD, Transport and Warehouse Team on the processing and handling of orders with special instruction.
• Checks with Warehouse Team the status of picking and replenishment of stocks.
• Closely coordinate with IM Team for any Physical/System stocks changes/updates and problem that may take effect on the processing.
• Checks the minimum required expiry date of the stocks before picking and confirmation.
• Answers to queries of all concerned departments.
• Coordinates with IT regarding system downtime, issues, and problems.
  
  

Coordinates With Transport Section The Following Concerns

• Delivery instructions of orders that has to be delivered to a specified address.
• Delivery instructions of orders that has to be delivered at a specified date.
• Dispatch cut-off time of different delivery areas (e.g. Manila, south Luzon, etc.)
  
  

Assists in the preparation of monthly KPI Report. 11. Performs other functions that may be assigned by immediate superior.

You’ll thrive in this role if you..

Educational Background

• Graduate of any four (4) year business course, preferably Accounting, Industrial Engineering, or IT related courses.
  
  

Professional Experience

• At least 1 year work related experience
  
  

Competencies, Skills, Knowledge And Abilities

• Communication Skills
• Critical Thinking
• Records Management
• Detailed Oriented
• MS Excel
  
  

Work Environment (Conditions under where work is performed)

• Warehouse based
  
  

Physical Demand (Physical/Travel requirement necessary to perform function)

• 24 hour shifting operations
• 6 days a week, regular work shift
  
  

What’s in it for you

• Own work that matters. You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.
• Grow where you’re supported. You work in a team-first environment that prioritizes safety, care, and continuous learning.
• Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.
• Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being.