About the job Warehouse Implementation Expert
JOB SUMMARY
We are building out an in‑house fulfillment warehouse and are seeking a seasoned, overseas‑based Warehouse Implementation Expert to lead the design, planning, and build‑out of the operation from the ground up. This is a fully remote, project‑based engagement — no on‑site travel is required.
We need someone with a proven track record of setting up and launching fulfillment warehouses end‑to‑end: from layout design and slotting strategy through process workflow development, simulation modeling, WMS implementation, and go‑live support. Expertise in Microsoft Dynamics 365 Business Central (BC) is essential, as BC will serve as the core platform for our warehouse management operations.
The ideal candidate has done this before — multiple times — and can bring structured methodology, simulation tools, and hard‑earned implementation experience to guide our team through every phase of the project. This is a hands‑on expert role, not a purely advisory one.
JOB DESCRIPTION
About the Project
We are re‑establishing fulfilment in‑house for a high‑volume eCommerce operation. The scope covers warehouse layout design, workflow engineering, simulation and optimisation modelling, WMS selection and implementation within Microsoft Dynamics 365 Business Central, and assembly/kitting operations. We have an internal warehouse manager and developer who will own execution; we need an expert to architect and guide the entire implementation.
Phase 1 — Discovery & Planning
- Conduct a thorough review of our product catalog, SKU mix, order volume, and operational goals
- Assess the physical warehouse space via video walk‑throughs, floor plans, and provided documentation
- Develop a detailed understanding of our eCommerce order flow, fulfilment requirements, and growth projections
- Define project scope, implementation phases, key milestones, and success metrics
Phase 2 — Layout Design & Optimization
- Design the warehouse layout including receiving, storage, pick/pack, shipping, kitting, and returns zones
- Develop slotting strategies optimized for SKU velocity, order profiles, and operational efficiency
- Run simulation models to test layout configurations, traffic flow, and throughput under various volume scenarios
- Iterate on layout designs based on simulation results to identify the most optimised configuration before any physical build‑out begins
- Provide clear, documented layout recommendations with supporting simulation data
Phase 3 — Workflow & Process Engineering
- Design end‑to‑end inbound and outbound workflows including receiving, putaway, wave/batch picking, pack, ship, and returns
- Engineer assembly and kitting station workflows and integrate them into the broader fulfilment flow
- Define SOPs for each warehouse function, built around the BC WMS environment
- Identify automation opportunities and recommend equipment or technology to support throughput goals
Phase 4 — WMS Implementation (Business Central)
- Lead or guide the configuration of Microsoft Dynamics 365 Business Central WMS modules to match designed workflows
- Evaluate whether native BC WMS functionality is sufficient or whether an ISV add‑on (e.g., Tasklet, Warehouse Insight) is required; make a documented recommendation
- Define bin structures, zone configurations, directed put‑away and pick strategies within BC
- Configure wave and batch release rules for high‑volume eCommerce picking
- Set up assembly order and kitting workflows within BC
- Support integration design between BC, the eCommerce platform, and carrier/ shipping systems
- Work closely with our internal developer to implement, test, and validate BC configurations
Phase 5 — Testing, Simulation & Go‑Live
- Design and execute pre –go‑live simulation runs to stress‑test workflows and system configurations
- Identify and resolve process gaps and system issues before launch
- Develop a go‑live playbook and cut‑over plan