Microsoft 365 Business Central Expert

optiBPO; Morong; On-site; PHP 50,000 - 70,000; Full time

Benefits offered by this job

In-house medical team and HMO coverage

Collaborative workplace

Clear growth strategies and learning opportunities

Job summary

optiBPO is looking for a Microsoft Dynamics 365 Business Central Expert to manage and customize their BC environment. You will play a critical role in aligning the system with operational needs while ensuring it remains updated and stable.

This position requires a deep understanding of BC architecture, AL development, and extensive experience managing integrations with various business systems. Ideal candidates will have strong problem-solving skills and a collaborative mindset to drive operational efficiency.

Qualifications

• 5+ years of hands-on experience with Microsoft Dynamics 365 Business Central.
• Proficiency in AL development language for customization.
• Strong understanding of BC core functional modules.

Responsibilities

• Design and develop Business Central customizations using AL.
• Configure BC modules for operations including Inventory and Sales.
• Lead technical designs for integrations with other systems.

Skills

Microsoft Dynamics 365 Business Central

AL development

Integration management

Database architecture

Education

5+ years of experience with Dynamics 365 Business Central

Microsoft Certified: Dynamics 365 Business Central Functional Consultant

Tools

Visual Studio Code

Power BI

Job description

Job Category: Administration | JR-21453

Job Location: Clark, Pampanga

Location / Shift: Clark, Pampanga – US Shift

Job Overview

We are seeking a Microsoft Dynamics 365 Business Central Expert to serve as the technical and functional owner of our BC environment. This is a strategic role that combines hands‑on customization, application lifecycle management, and cross‑functional consulting.

The ideal candidate deeply understands BC’s architecture, thinks like both a developer and a business analyst, and is committed to keeping our system stable, current, and aligned with best practices as our business grows.

Key Responsibilities

Platform Ownership & Customization

• Design, develop, and maintain Business Central customizations using AL (Application Language) within Visual Studio Code.
• Build and manage extensions that extend BC functionality without modifying the base application, ensuring upgrade safety.
• Configure BC modules relevant to our operations, including Inventory, Purchasing, Sales, Warehouse Management, and Finance.
• Translate operational and business requirements from each division (CultureSpace, Juniper, Clear Design) into functional BC solutions.

Update & Extension Lifecycle Management

• Monitor and manage Microsoft’s BC update cycles (major and minor releases), assessing impact on all active extensions and customizations before deployment.
• Maintain a testing and staging pipeline so that updates are validated against custom code before going live, eliminating business disruption from inconsistencies.
• Proactively document all customizations and extension dependencies so that no update cycle creates gaps or regression in functionality.
• Coordinate with Microsoft partners or AppSource vendors when third‑party apps are affected by platform updates.

Integrations & Data Connectivity

• Lead the technical design and implementation of integrations between Business Central and other business systems, including eCommerce platforms, inventory/WMS tools, EDI partners, CRM, and vendor portals.
• Utilize BC’s APIs, web services, and Power Platform connectors (Power Automate, Power BI) to enable data flow between systems.
• Troubleshoot and resolve integration failures promptly to protect the integrity of inventory, order, and financial data across platforms.
• Evaluate and recommend integration architecture approaches (middleware, direct API, Azure Logic Apps, etc.) based on complexity and maintainability.

Inventory & Distribution Support

• Support and enhance BC workflows tied to our large inventory and distribution operation, including item management, bin/location tracking, transfer orders, purchase receipts, and fulfillment.
• Develop custom reports, queries, and dashboards that give operations and leadership visibility into inventory levels, order status, and distribution performance.
• Implement and enforce BC best practices for costing methods, stock movement tracking, and item attribute management specific to the furniture industry.

Project‑Based Operations (Non‑PM Module)

• Recognize that our business operates on a project basis but does not utilize BC’s Project Management module; instead, support the use of Sales Orders, Item Tracking, and custom workflows to manage project‑aligned delivery.
• Develop workarounds, custom fields, and reporting structures that give project visibility within BC without activating unused modules.
• Collaborate with operations staff to continuously refine how BC tracks project‑associated costs, delivery milestones, and customer commitments.

Training, Documentation & Best Practices

• Serve as the internal subject‑matter expert on BC, guiding staff across all divisions on system use and capabilities.
• Develop and maintain user documentation, standard operating procedures, and training materials for BC processes.
• Establish and enforce BC governance standards, including naming conventions, permission sets, data entry standards, and change‑management protocols.
• Stay current with Microsoft’s BC roadmap and proactively advise leadership on features that could benefit our operations.

Requirements

Required Qualifications

• 5+ years of hands‑on experience with Microsoft Dynamics 365 Business Central (or Dynamics NAV with BC transition experience).
• Proficiency in AL development language and extension‑based customization within Visual Studio Code.
• Strong understanding of BC’s core functional modules: Finance, Inventory, Purchasing, Sales, and Warehouse Management.
• Demonstrated experience managing BC through major and minor update cycles, including extension compatibility testing.
• Experience building and maintaining integrations with external systems via BC APIs, OData web services, or middleware platforms.
• Solid understanding of database architecture, query optimization, and data flow principles as they apply to BC.
• Ability to read and interpret business requirements and translate them into functional specifications and technical solutions.
• Experience in retail, wholesale, distribution, or a high‑SKU inventory environment is strongly preferred.

Preferred Qualifications

• Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate or Developer Associate certification.
• Experience integrating BC with eCommerce platforms (Shopify, Magento, BigCommerce, or similar).
• Familiarity with Power BI for BC‑connected reporting and dashboards.
• Experience in the office furniture, commercial interiors, or building products industry.
• Exposure to EDI integrations and vendor compliance workflows.
• Experience with Azure DevOps for BC extension deployment pipelines.

Core Competencies

• Systems Thinking – Understands how changes in one area of BC ripple across the entire environment.
• Business Acumen – Connects technical decisions to operational and financial outcomes.
• Attention to Detail – Meticulous about updating compatibility, data integrity, and documentation.
• Communication – Can explain complex BC concepts to non‑technical stakeholders clearly and without jargon.
• Initiative – Identifies issues and improvement opportunities proactively rather than waiting to be asked.
• Collaboration – Works effectively with division leaders, warehouse staff, finance, and IT.

Perks & Benefits

• In‑house medical team and HMO coverage.
• A healthy workplace promotes collaboration and creativity.
• Clear growth strategies and learning opportunities to advance your career.