Senior IT Specialist - BY WMS Delivery, Contract Logistics IT

DSV Road GmbH; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

DSV Road GmbH is looking for a Senior IT Specialist in the Philippines to manage change requests for WMS solutions. Responsibilities include oversight of WMS configuration and reports, ensuring compliance with ITSM standards, and collaboration with various departments. The ideal candidate will have a robust background in software development, a strong command of SQL, and proficiency in Windows Server.

The position demands a proactive attitude, excellent communication skills, and the ability to mentor others in the team.

Qualifications

• Experience in software development and fluency in the SDLC.
• Proven ability to maintain and implement high-quality WMS solutions.
• Strong problem-solving and analytical skills.

Responsibilities

• Deliver end-to-end Change Requests for WMS configuration.
• Mentor junior team members in change management discipline.
• Ensure CR delivery adheres to ITSM, security, and compliance.

Skills

Software development

SQL command language

PL/SQL queries

MS Office applications

Windows Server

Windows shell scripting

EDI standards

Tools

Jasper Reports

SSRS

Blue Yonder’s solutions

Job description

Senior IT Specialist – BY WMS Delivery

Department: Contract Logistics IT

Responsibilities

Strategic / Tactical

• Deliver end‑to‑end Change Requests (CR) for WMS configuration and reports, from intake and impact analysis through implementation and closure
• Establish and enforce CR governance, standards, and best practices (scope of control, estimation, approval, delivery, and handover)
• Enforce standards for WMS configuration and reporting (naming conventions, versioning, data definitions, performance considerations)
• Ensure CR delivery adheres to ITSM, security, compliance, and audit requirements
• Collaborate with the BY WMS Core team and other relevant DSV departments to support the delivery of business requirements with the standard DSV warehouse systems solutions and identify solutions for potential gaps
• Conduct IT Solution Reviews with BY WMS Core team to maximise standardisation and re‑use of existing solutions
• Mentor junior team members in change management discipline, solution thinking, and delivery best practices

Execution

• Act as a senior IT implementer in delivering change requests into BY WMS
• Analyse business requirements and manage the implementation of IT solutions in collaboration with business owner/account manager
• Design, modify, and validate WMS reports and queries, ensuring accuracy, performance, and usability for operational users
• Ensure changes are properly tested in non‑production environments, including regression testing for existing warehouse flows and reports
• Develop test plans, scenarios, and secure successful execution
• Apply 4‑eyes principle to validate other team members’ development works before releasing changes to production
• Execute release and deployment activities, following change management and release controls to minimise operational disruption
• Continue to enhance skills through continuing education
• Coordinate information and activities to ensure customer satisfaction in delivering warehouse management solutions

Qualifications

Minimal Requirements

• Experience in software development and fluency in the SDLC
• Good SQL command language and knowledge of relational databases
• Knowledge in writing PL/SQL queries, including tuning and optimisation of poor performing queries
• Capable of taking ownership of and implementing change requests, including end‑user contact, analysis, design, and documentation
• Proven ability to maintain and implement high‑quality, reliable WMS solutions
• Demonstrate thoroughness in system design and system testing with minimum supervision
• Strong proficiency in MS Office applications
• Strong proficiency in Windows Server and Windows shell scripting
• Knowledge of source/versioning control
• Experience with EDI standards (e.g., EDIFACT, XML, ODETTE, ANSI X12) is preferred
• Knowledge in Jasper Reports or SSRS is preferred
• Knowledge of Blue Yonder’s solutions (e.g., JDA Dispatcher, Discrete) is preferred

Personality Traits

• Excellent communication skills, written and oral, and the ability to tailor these to the audience
• Ability to work in a diverse multi‑cultural environment
• Self‑motivated, autonomous, and capable of moving forward with minimal direction
• Professional and effective under stressful situations
• Strong problem‑solving, critical thinking, deductive and inductive reasoning, and analytical skills
• Pro‑active and willing to involve stakeholders in decision making when needed
• Ready to take personal accountability for achieving individual and shared goals
• Ability to influence and convince others resulting in acceptance, agreement, and a more efficient logistics environment

Leadership & Management

• High integrity and acts as a role model for global values, fully adhering to the Code of Conduct
• High energy, resilience, and calm under pressure
• Demonstrates business and financial awareness
• High commitment and positive attitude despite setbacks and obstacles
• Authentic, approachable, open and honest
• Effective listener