VRF Project Management / Tech Support Engineer

Concepcion Midea Inc.; Muntinlupa; In loco; PHP 446.000 - 670.000; Tempo pieno

Descrizione del lavoro

Concepcion Midea Inc. seeks an MBT After Sales Service Supervisor to plan, assign and supervise daily service jobs for MBT VRF systems, chillers and commercial AC units.

You will act as the first-line technical escalation point, leading on-site diagnostics and repairs to minimize client downtime. You will supervise testing, inspection and commissioning of new MBT building systems, ensuring compliance with factory specs and local standards before handover, while coaching technicians and reviewing

Competenze

• 4+ years hands-on experience in commercial HVAC after-sales or maintenance (VRF, chillers, HVAC control systems).
• 1–2 years in a senior or team-lead capacity.
• Strong proficiency in refrigeration cycles, electrical control schematics and BMS systems.
• Proven ability to lead small field teams, manage job schedules and enforce safety standards.
• Excellent technical report writing and client communication skills.
• Valid driver's license and willingness to travel for on-site field deployments.

Mansioni

• Plan, assign and supervise the daily service jobs of engineers and technicians for MBT products (VRF systems, chillers, commercial AC units). Ensure on-time completion and quality workmanship.
• Act as the first-line technical escalation point. Lead complex on-site diagnostics and repairs that the team cannot resolve, to minimize client downtime.
• Supervise the testing, inspection and commissioning of newly installed MBT building systems. Verify compliance with factory specifications and local engineering standards before handover.
• Coach, train and evaluate in-house and third-party accredited technicians and installers. Conduct toolbox talks and spot audits to enforce safety and service quality standards in the field.
• Review warranty claims and root cause analysis reports. Monitor team KPIs and service level agreement (SLA) compliance. Report on service performance and recurring issues to the After Sales Service Manager.

Formazione

Bachelor's degree in Mechanical Engineering or related field

Descrizione del lavoro

About the role

MBT After Sales Service Supervisor (Commercial HVAC / VRF). Plan, assign and supervise the daily service jobs of engineers and technicians for MBT products (VRF systems, chillers, commercial AC units). Act as the first-line technical escalation point, leading complex on-site diagnostics and repairs to minimize client downtime. Supervise the testing, inspection and commissioning of newly installed MBT building systems, verifying compliance with factory specifications and local engineering standards before handover.

Key responsibilities

• Plan, assign and supervise the daily service jobs of engineers and technicians for MBT products (VRF systems, chillers, commercial AC units). Ensure on-time completion and quality workmanship.

• Act as the first-line technical escalation point. Lead complex on-site diagnostics and repairs that the team cannot resolve, to minimize client downtime.

• Supervise the testing, inspection and commissioning of newly installed MBT building systems. Verify compliance with factory specifications and local engineering standards before handover.

• Coach, train and evaluate in-house and third-party accredited technicians and installers. Conduct toolbox talks and spot audits to enforce safety and service quality standards in the field.

• Review warranty claims and root cause analysis reports. Monitor team KPIs and service level agreement (SLA) compliance. Report on service performance and recurring issues to the After Sales Service Manager.

About you

• Bachelor's degree in any Engineering discipline; Mechanical Engineering preferred (Licensed RME / REE preferred)

• 4+ years of hands-on experience in commercial HVAC after-sales or maintenance (VRF, chillers, HVAC control systems), including 1–2 years in a senior or team-lead capacity

• Strong proficiency in refrigeration cycles, electrical control schematics and BMS systems

• Proven ability to lead small field teams, manage job schedules and enforce safety standards

• Excellent technical report writing and client communication skills

• Valid driver's license and willingness to travel for on-site field deployments