Visa Processing & Client Support Specialist

INS Immigration Network Services Inc.; Davao del Sur; On-site; PHP 223,000 - 391,000; Full time

Job summary

INS Immigration Network Services Inc. is seeking a Processing Staff to handle visa applications, verify documents, and ensure forms and fees are correctly submitted.

You will assist applicants with visa procedures and timelines, respond to inquiries, and coordinate with embassies and government agencies to obtain approvals. You will maintain confidential records and support quality assurance.

Responsibilities

• Process visa applications accurately and efficiently.
• Verify documents for compliance with legal and organizational requirements.
• Ensure all forms, supporting documents, and fees are submitted correctly.
• Provide guidance to applicants on visa procedures, timelines, and requirements.
• Respond to inquiries via phone, email, or in person regarding application statuses or issues.
• Coordinate with embassies, consulates, and government agencies for approvals or clarifications.
• Communicate updates or additional document requirements to applicants promptly.
• Maintain accurate records of visa applications and their statuses in the company database.
• Ensure confidentiality and proper handling of sensitive client information.
• Stay updated on immigration laws, policies, and procedures.
• Report discrepancies or fraudulent activities to management.
• Double-check applications for accuracy to minimize errors and delays.
• Assist in improving visa processing workflows and systems for better efficiency.

Job description

INS Immigration Network Services Inc. is seeking a Processing Staff to handle visa applications, verify documents, and ensure forms and fees are correctly submitted.

You will assist applicants with visa procedures and timelines, respond to inquiries, and coordinate with embassies and government agencies to obtain approvals. You will maintain confidential records and support quality assurance.