Virtual Medical Assistant - Remote

MedSpecialized, Inc.; Philippines; Remote; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Health insurance

Paid leaves

Wellness programs

Career growth opportunities

Job summary

MedSpecialized is seeking a detail-oriented finance professional to manage collections, payments, and reconciliations. You will coordinate with brokers, underwriting, and reinsurance teams to ensure timely cash flow and accurate records.

The role requires strong communication, integrity, and the ability to work under pressure, with proficiency in MS Office and excellent interpersonal skills for dealings with intermediaries.

Qualifications

• College graduate with business-related studies.
• Must be action-oriented and focused on clients.
• Demonstrates composure under pressure and integrity.
• Strong communication and collaboration skills.
• Proficient in MS Office and documentation.

Responsibilities

• Manage Statement of Accounts and follow up on payments.
• Coordinate with brokers, underwriting, and reinsurance teams.
• Encode receipts and PDCs for daily collection reports.
• Prepare remittance schedules and issue Official Receipts.
• Prepare credit memos and journal entries for adjustments.
• Send final notices and address intermediaries' queries.
• Support continuous process improvements to reduce delays.

Skills

Communication skills

Customer focus

Integrity

Teamwork

Under pressure calmness

Oral communication

Microsoft Office

Education

College degree in business-related field

Tools

Microsoft Office

Job description

Manage collections, payments, and reconciliations while coordinating with brokers, underwriting, and reinsurance teams.

Your Role

Key responsibilities include:

• Prepare Statement of Account (SOA).
• Follow‑up payments and ensure timely collection of outstanding accounts.
• Receive payments and issue provisional receipts (PR) as needed.
• Accept post‑dated checks (PDC) as premium payment within the agent's credit term.
• Encode provisional receipts and PDCs in the Daily Collection Report for supervisor review and reconciliation before submission to the cashier.
• Prepare and reconcile remittance schedules for bulk payments and submit for Official Receipt (OR) issuance.
• Prepare credit memos and journal vouchers for accounts with overpayment and submit to Accounting for adjustment.
• Send final notices to intermediaries and ensure before policy cancellation.
• Attend to queries and concerns of intermediaries, assureds, and distribution.
• Coordinate closely with brokers' team, underwriting (U/W) team, and reinsurance (RI) team.
• Handle Facultative Reinsurance.
• Recommend improvements to address procedural errors, delays, and service. efficiency

About You

The company is looking for:

• College graduate, preferably in business‑related courses.
• Action‑oriented.
• Composure under pressure.
• Customer focus.
• Integrity and trustworthiness.
• Good peer relationship skills.
• Strong oral and communication skills.
• Proficient in Microsoft Office.

Compensation & Benefits

• Competitive salary
• Performance‑based bonuses
• Health and life insurance
• Paid leaves
• Employee wellness programs
• Opportunities for internal mobility and career growth

Salary and monetary benefits (in PHP):

• Monthly salary of 20,000 - 30,000
• New hire bonus of 5,000
• Attendance bonus of 2,000