Virtual Medical Assistant - Remote (Start ASAP)

MMSU Global Association, Inc.; Cebu City; Remote; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Health and life insurance

Paid leaves

Employee wellness programs

Opportunities for internal mobility and career growth

Job summary

A leading global organization in Cebu City is seeking a motivated individual to manage collections, payments, and reconcile accounts. This role requires a college degree in business-related courses and strong communication skills. You will engage closely with brokers, underwriting, and reinsurance teams, ensuring timely processing of payments and addressing queries. Competitive salary and bonuses alongside health insurance and employee wellness programs are offered.

Qualifications

• Must be a college graduate in business-related fields.
• Possess strong communication and relationship skills.
• Able to handle pressure and maintain integrity.

Responsibilities

• Prepare Statement of Account and manage collections.
• Ensure timely follow-up on payments.
• Coordinate with brokers, underwriting, and reinsurance teams.

Skills

Action-oriented

Composure under pressure

Customer focus

Integrity and trustworthiness

Good peer relationship skills

Strong oral and communication skills

Proficient in Microsoft Office

Education

College graduate, preferably in business-related courses

Job description

Manage collections, payments, and reconciliations while coordinating with brokers, underwriting, and reinsurance teams.

Your Role

Key responsibilities include:

• Prepare Statement of Account (SOA).
• Follow-up payments and ensure timely collection of outstanding accounts.
• Receive payments and issue provisional receipts (PR) as needed.
• Accept post-dated checks (PDC) as premium payment within the agent’s credit term.
• Encode provisional receipts and PDCs in the Daily Collection Report for supervisor review and reconciliation before submission to the cashier.
• Prepare and reconcile remittance schedules for bulk payments and submit for Official Receipt (OR) issuance.
• Prepare credit memos and journal vouchers for accounts with overpayment and submit to Accounting for adjustment.
• Send final notices to intermediaries and ensure before policy cancellation.
• Attend to queries and concerns of intermediaries, assureds, and distribution.
• Coordinate closely with brokers' team, underwriting (U/W) team, and reinsurance (RI) team.
• Handle Facultative Reinsurance.
• Recommend improvements to address procedural errors, delays, and service. efficiency

About You

The company is looking for:

• College graduate, preferably in business-related courses.
• Action-oriented.
• Composure under pressure.
• Customer focus.
• Integrity and trustworthiness.
• Good peer relationship skills.
• Strong oral and communication skills.
• Proficient in Microsoft Office.

Compensation & Benefits

• Competitive salary
• Performance-based bonuses
• Health and life insurance
• Paid leaves
• Employee wellness programs
• Opportunities for internal mobility and career growth

Salary and monetary benefits (in PHP):

• Monthly salary of 20,000 - 30,000
• New hire bonus of 5,000
• Attendance bonus of 2,000

This job may close before the stated closing date. You are encouraged to apply as soon as possible.