VIRTUAL HIRING I CSR Customer Service Representative I NO EXP NEEDED!

Nezda Technologies, Inc.; Quezon City; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Onsite work

Multiple locations

Job summary

Nezda Technologies, Inc. is seeking a Customer Service Representative to assist customers across several sites. The role involves handling inquiries via phone, email, chat, or other channels and delivering accurate information on products, billing, and accounts. You will resolve issues professionally and process transactions as needed.

Onsite work is required at locations including Taguig, Ortigas, Cavite, and Quezon City; a voice account and active Viber are essential for success in this role.

Qualifications

• HS graduates with at least 6 months BPO experience.
• College graduate with no BPO experience.
• Willing to work onsite.
• Must be willing to work on a voice account.
• Must have an active Viber account.

Responsibilities

• Handle customer inquiries through phone, email, chat, or other communication channels.
• Provide accurate information regarding products, services, billing, and account concerns.
• Resolve customer issues and complaints in a professional and timely manner.
• Process customer requests, transactions, and account updates as needed.

Skills

Communication skills

Customer service mindset

Problem solving

Education

HS Graduation

College Graduation

Tools

Viber

Job description

WE ARE RAMPING CUSTOMER SERVICE REPRESENTATIVE!

Available Locations: Taguig, Ortigas, Cavite, Quezon City

Set Up: ONSITE

• Handle customer inquiries through phone, email, chat, or other communication channels.

• Provide accurate information regarding products, services, billing, and account concerns.

• Resolve customer issues and complaints in a professional and timely manner.

• Process customer requests, transactions, and account updates as needed.

Qualifications

• HS Graduate with at least 6 months BPO experience

• College Graduate with no BPO experience

• Willing to work onsite

• Must be willing to work on a voice account

• Must have an active Viber account