Virtual Front Desk & Admin Coordinator

ConnectOS; Metro Manila; Hybrid; PHP 290,000 - 469,000; Full time

Benefits offered by this job

HMO on Day 1 + 1 free dependent after

13th Month Pay

Leave credits and cash conversion of 0

Emergency and Bereavement Leave

Job summary

ConnectOS in Metro Manila is seeking a Virtual Assistant to manage front desk operations, provide administrative support, and engage clients. The role combines high-level customer care with efficiency across daily activities.

You will be the first point of contact, handling calls and inquiries, coordinating referrals and intake for CHSP/NDIS, and contributing to marketing and community outreach while ensuring data integrity.

Qualifications

• Certificate III in Administration or equivalent (desirable).
• Excellent communication and interpersonal skills.
• Experience in healthcare/NDIS/aged care/community services.
• Right to work in Australia; Police check, Working with Children Check, NDIS Worker Screening Check; COVID-19 vaccination (2 doses).

Responsibilities

• Ensure a virtual reception experience that is organised, professional, and welcoming.
• Handle calls, emails, and inquiries promptly and courteously.
• Coordinate CHSP referrals, intake coordination, and NDIS-related client support.
• Support rostering with schedule updates and staff availability.
• Assist with marketing initiatives, community engagement, and CALD outreach.

Skills

Excellent communication

Interpersonal skills

Healthcare experience

Education

Certificate III in Administration or equivalent

Job description

ConnectOS in Metro Manila is seeking a Virtual Assistant to manage front desk operations, provide administrative support, and engage clients. The role combines high-level customer care with efficiency across daily activities.

You will be the first point of contact, handling calls and inquiries, coordinating referrals and intake for CHSP/NDIS, and contributing to marketing and community outreach while ensuring data integrity.