About the role
This is an Executive Support role supporting physician-owners, practice administrators, or executive leadership in a healthcare practice setting. You will manage complex calendars, serve as a primary point of contact between executives and internal staff, and handle a broad range of administrative, operational, compliance, and financial tasks essential to practice management.
Work Schedule: Monday – Friday 8am – 5pm Arizona Time
Key responsibilities
- Manage complex calendars for executives, including meetings, board sessions, conferences, and travel
- Serve as the primary point of contact between executives and internal staff, providers, vendors, and outside partners
- Prepare agendas, take minutes, and track action items for leadership, staff, and committee meetings
- Draft, proofread, and route correspondence, reports, presentations, and policy documents
- Screen and prioritize incoming calls, emails, and requests, and handle routine matters independently
- Coordinate provider schedules, credentialing renewals, licensure deadlines, and continuing education (CME) tracking
- Support onboarding for new providers and staff, including orientation scheduling, system access requests, and paperwork
- Manage vendor relationships, service contracts, and office supply and equipment orders within budget
- Handle sensitive executive, personnel, and patient-related information in line with HIPAA and practice privacy policies
- Process expense reports, invoices, and purchase requests, and reconcile corporate card statements
About you
- High school diploma or equivalent; associate's or bachelor's degree in business administration, healthcare administration, or a related field preferred
- 3+ years of experience as an executive or administrative assistant, with at least 1 year in a healthcare, medical practice, or hospital setting
- Working knowledge of HIPAA and the ability to handle confidential information with discretion
- Advanced proficiency in Microsoft 365 (Outlook, Word, Excel, PowerPoint) or Google Workspace
- Strong written and verbal communication skills, with a professional and courteous manner
- Excellent organization, time management, and attention to detail, with the ability to manage competing priorities
- Ability to work independently, use sound judgment, and anticipate needs
- Experience with EHR/practice management systems (e.g., Epic, athenahealth, eClinicalWorks, NextGen) preferred
- Familiarity with medical terminology, provider credentialing, and payer processes preferred
- Certified Administrative Professional (CAP) or Certified Medical Administrative Assistant (CMAA) credential preferred
Hardware and Software Requirements:
Hardware:
- AMD Ryzen 3 3200G APU or Intel Core i5 (at least 8th gen) Intel CPU
- 16GB DDR4 RAM and 120 - 480gb SSD
- Jabra Biz 1100 / Logitech H390 or similar Noise-canceling Headset
- 1 – 2 Monitors (at least 21in)
- 1080p HD Webcam
- Internet Speed: 50mbps (Fiber/DSL) LTE not accepted
Software:
- Genuine Windows Licensed Computer
- Microsoft Office Suite